Digital Product Analyst — Agile Discovery & Delivery

Smartgroup Corporation; Australia; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Smart Leave

Free lunch

Paid Parental Leave

Make a Difference Days

Salary packaging and novated leasing

Free flu vaccinations

Employee Share Plan

Job summary

Smartgroup Corporation is seeking a Business Analyst to join a collaborative digital product squad. You’ll help solve customer and business challenges through discovery and evidence-based problem solving, partnering with Product, Design, Engineering, and stakeholders to translate insights into prioritized outcomes.

You’ll drive discovery activities, document hypotheses, synthesize data, and translate outcomes into epics and user stories, shaping product delivery and customer journeys within an

Qualifications

• Degree in Computer Science, Business, Economics or a related discipline is preferable.
• Relevant Business Analysis certifications.

Responsibilities

• Understand customer and business problems, desired outcomes and success measures.
• Lead discovery activities including data analysis, process mapping and journey mapping.
• Document, raise and discuss hypotheses to ensure a common understanding across your team around known requirements, assumptions and risks.
• Synthesize customer, business and data insights to identify needs, opportunities, constraints and root causes.
• Translate discovery outcomes into epics, user stories, business rules and well-defined acceptance criteria.
• Facilitate backlog refinement and help teams decide priorities, dependencies, risks and trade-offs.
• Collaborate with UX/UI and Engineering teams to support customer journeys, prototyping, usability testing and solution delivery.

Skills

Agile

Business analysis

Data analysis

Journey mapping

Requirements analysis

Stakeholder engagement

Workshop facilitation

Education

Bachelor's degree in Computer Science, Business, Economics or related

Business Analysis certifications

Tools

Jira

Confluence

Miro

Figma

Job description

Smartgroup Corporation is seeking a Business Analyst to join a collaborative digital product squad. You’ll help solve customer and business challenges through discovery and evidence-based problem solving, partnering with Product, Design, Engineering, and stakeholders to translate insights into prioritized outcomes.

You’ll drive discovery activities, document hypotheses, synthesize data, and translate outcomes into epics and user stories, shaping product delivery and customer journeys within an