Digital Performance Manager

Ringers Western; Gold Coast City; Presencial; AUD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discount on products

Helensvale office location

Descripción de la vacante

Ringers Western is seeking a Digital Performance Manager to drive profitable sales and customer growth through paid digital marketing, CRM and loyalty channels. This is a highly commercial, outcome-driven role that helps shape the overall sales strategy.

You will own the strategy and performance across Meta, Google and TikTok, manage budgets against ROAS and revenue, and test new audiences to grow revenue and customer value. Based at our Helensvale office, Monday to Friday, 8am-4pm.

Formación

• Proven experience owning paid media performance across Meta, Google and TikTok in a fast-paced commercial setting.
• Track record of managing budgets against ROAS, CAC, CPA and revenue targets.
• Hands-on CRM/lifecycle experience, ideally in Klaviyo or similar platform.

Responsabilidades

• Own strategy, performance and growth of Meta, Google and TikTok advertising.
• Drive sales, customer acquisition and profitable revenue growth through paid channels.
• Manage budgets and performance against key metrics, including MER, ROAS, CAC, CPA and revenue.
• Continuously test new audiences, creative, platforms, campaigns and strategies.
• Stay ahead of platform developments and adapt the strategy quickly.
• Identify and pursue new opportunities to grow paid performance.
• Partner with Ecommerce, Creative, Merchandise and Marketing to align paid activity with the broader sales strategy.
• Own the CRM strategy across email, SMS and customer communications.
• Manage and optimise Klaviyo, including segmentation, automation and customer journeys.
• Drive repeat purchases, customer retention and lifetime value.

Conocimientos

Paid media performance

ROAS/CAC/CPA optimization

CRM/lifecycle marketing

A/B testing / experimentation

Commercial mindset

Cross-functional collaboration

Herramientas

Klaviyo

Descripción del empleo

The Digital Performance Manager is responsible for driving profitable sales and customer growth through Ringers Western's paid digital marketing, CRM and loyalty channels. This is a highly commercial, outcome-driven role that plays a key part in the overall sales strategy. The role is expected to push boundaries, challenge the status quo and continually identify new ways to improve performance, acquire customers and increase customer value.

Key responsibilities

• Own the strategy, performance and growth of Meta, Google and TikTok advertising
• Drive sales, customer acquisition and profitable revenue growth through paid channels
• Manage budgets and performance against key metrics, including MER, ROAS, CAC, CPA and revenue
• Continuously test new audiences, creative, platforms, campaigns and strategies
• Stay ahead of platform, algorithm and digital marketing developments and quickly adapt the strategy
• Identify and pursue new opportunities to grow paid performance
• Partner with Ecommerce, Creative, Merchandise and Marketing to align paid activity with the broader sales and trading strategy
• Own the CRM strategy across email, SMS and customer communications
• Manage and optimise Klaviyo, including segmentation, automation and customer journeys
• Drive repeat purchases, customer retention and lifetime value

What we're looking for

• Proven experience owning paid media performance (Meta, Google and TikTok) in a fast-paced, commercial environment
• Track record managing budgets against ROAS, CAC, CPA and revenue targets
• Hands-on CRM/lifecycle experience, ideally in Klaviyo or a comparable platform
• A test-and-learn mindset — comfortable running constant experiments across audiences, creative and channels
• Strong commercial instincts and the ability to connect paid and CRM activity to trading outcomes
• Confident partnering across Ecommerce, Creative, Merchandise and Marketing teams
• Retail, ecommerce or apparel/consumer goods experience highly regarded

Why join Ringers Western?

• Be part of one of Australia's fastest-growing lifestyle brands, with real ambition behind it
• Real influence - your strategy and testing will directly shape paid and CRM performance
• Work across the full acquisition-to-retention funnel, not just one channel
• A driven, hands-on team that backs each other
• Generous staff discount on Ringers products
• Based at our Helensvale office, Monday to Friday, 8am-4pm
• Grow your career as the brand continues to scale

About Ringers Western

Ringers Western is a fast-growing Australian apparel and footwear brand, built on authenticity, hard work and a strong connection to the rural Australian lifestyle.

Founded on a cattle station in the Kimberley, Western Australia, Ringers Western has grown from its country roots into a leading lifestyle brand with a rapidly expanding retail and ecommerce presence. We're proud to create quality products that bring together country heritage, modern style and everyday functionality.

As we continue to grow, we're looking for talented, driven people who are ready to challenge the status quo, take ownership and help shape the next chapter of Ringers Western.