Digital Marketing & Communications Manager

Ampersand Ltd; Sydney; On-site; AUD 130,000 - 160,000; Full time

Benefits offered by this job

4-day week

Job summary

Ampersand Ltd is seeking a Digital Marketing & Communications Manager for a 12-month contract, based in Sydney or Melbourne. You will own the firm’s digital channels including the website, social media, email communications and intranet.

Reporting to the Head of Marketing & Communications, you’ll lead strategy, content, campaigns, and analytics. The role requires 4+ years in digital marketing within professional services and strong writing, with experience in CMS, SEO, and SharePoint.

Qualifications

• 4+ years’ experience in digital marketing or digital communications within professional services.
• Experience managing websites and digital publishing workflows.
• Strong writing, editing and storytelling skills.
• Experience with SEO, AEO and site optimisation.
• Familiarity with AI ethics in communications and marketing.

Responsibilities

• Plan, deliver and evaluate integrated campaigns
• Create written, video and audio content for audience-focused communication
• Manage website and social channels including SEO and AEO
• Oversee EDM publishing process from format to QA
• Use analytics and insights to guide strategy and improvements
• Coordinate website enhancements with IT and external suppliers
• Support governance and development of intranet (SharePoint) and train contributors
• Identify emerging trends and technologies in digital marketing
• Develop and mentor junior team members

Skills

Digital marketing

Digital communications

SEO / AEO

Content creation

Analytics

Stakeholder mgmt

Team mentorship

AI in comms

Education

Bachelor's degree in Marketing/Communications/Digital Media or related

Tools

SharePoint

Canva

Adobe Creative Suite

CMS platforms

Email marketing platforms

Job description

Digital Marketing & Communications Manager

• Leading Professional Services Firm
• Sydney or Melbourne
• 12-Month Contract
• Open to 4 Days per Week
• $130,000–$160,000 incl. super

I’m partnering with a leading professional services firm to find a Digital Marketing & Communications Manager on a 12-month contract, based in either Sydney or Melbourne. The firm acts for a mix of corporate and private clients, and this role will own its digital channels: the website, social media, email communications and intranet.

The role

Reporting to the Head of Marketing & Communications, you’ll be responsible for the strategy, management and continuous improvement of the firm’s digital presence. The role covers content, campaigns, channel management and analytics in roughly equal measure.

Key responsibilities include:

• Planning, delivering and evaluating integrated internal and external campaigns
• Developing written, video and audio content that turns complex legal and business information into clear, audience-focused communication
• Managing and optimising the website and social channels, including SEO and AEO initiatives
• Managing the legal alert (EDM) publishing process, from formatting and approvals through to distribution and QA
• Using analytics, audience insights and competitor analysis to inform channel strategy and recommend improvements
• Coordinating website enhancements with IT and external suppliers
• Supporting the governance and improvement of the SharePoint intranet, and training content contributors across the firm
• Identifying emerging trends and technologies, including the responsible use of AI
• Supporting and developing junior team members

About you

• 4+ years’ experience in digital marketing, digital communications or a related role
• Professional services experience is essential
• Strong writing, editing and storytelling skills
• Experience managing websites, CMS platforms and digital publishing workflows
• Working knowledge of SEO, AEO and website optimisation
• Experience with email marketing and automation platforms, SharePoint, Canva and Adobe Creative Suite
• Strong analytical skills, with the ability to turn data into practical recommendations
• Confident managing multiple projects and senior stakeholders at once
• An understanding of responsible AI use in communications and marketing
• A degree in Marketing, Communications, Digital Media or a related discipline

Why apply?

This is a well-regarded firm with a marketing team that is valued by the business. The role offers genuine ownership of the firm’s digital channels and scope to improve them. The firm is open to a 4-day week, and experience delivering national or multi-office initiatives will be well regarded.