Digital Marketing Account Manager

Excite Media; Brisbane; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

4 Day Week

Flexible Hours

WFH opportunities

Job summary

Excite Media is seeking an enthusiastic Digital Marketing Account Manager to work with SME clients to increase leads through SEO, Google Ads and Facebook Ads. You will collaborate with an experienced team to deliver results and exceptional client service.

This role offers remote Australia-wide work with a focus on Brisbane-based clients, and opportunities to learn across Web Design, SEO, ads, and CRO.

Qualifications

• Strong interpersonal skills with clients.
• Excellent organisation and time management.
• Passion for digital marketing and lead generation.
• Good understanding of SEO, Google Ads, Facebook Ads and CRO.
• Willingness to learn and share knowledge.

Responsibilities

• Work with small-medium business owners to understand their business and generate more leads via SEO, Google Ads, and Facebook Ads.
• Analyse opportunities and create innovative digital marketing strategies for clients.
• Share wins and opportunities with clients on a regular basis.
• Provide high-quality care, service and value to clients.
• Upsell additional services to help clients generate more leads.
• Review client websites to improve conversion rates and UX.
• Conduct keyword research and analysis (organic and paid).
• Stay up-to-date with trends to deliver superior results.

Skills

People person

Super-organised

Digital marketing

SEO

Google Ads

Facebook Ads

CRO

Communication

Job description

Becoming a
Digital Marketing Account Manager

@ Excite Media

A rewarding role helping small-medium business clients generate more leads online.

“Being able to make a real difference to our clients’ businesses is one of the
most rewarding parts of working at Excite Media.”

- Karl Paustian, Head of Team & Client Success

We’re always keen to meet enthusiastic Account Managers who love working directly with small-medium business owners to make their lead-gen dreams a reality.

Our Account Managers learn our clients’ businesses intimately, and are “the glue” between our family of clients and our team of expert specialists .

You’ll be working with an experienced and welcoming team who work together to share knowledge, learn from each other, and deliver exceptional digital marketing results for our clients.

If you’re super-organised , with people skills and a passion for digital marketing – let’s chat!

• Open to Remote Candidates (Australia-Wide), or Brisbane-Based Local Candidates
• Suits “People-People ” who love working with small-business clients.
• Suits super-organised people with an efficiency-focus to give plenty of love to your suite of clients.
• Working across Web Design, SEO, Google Ads, Facebook Ads, CRO, and more.
• Rewarding role helping small businesses succeed online.
• Learn LOTS, from an experienced and welcoming team.

A Day in the Life of a
Digital Marketing Account Manager
@ Excite

We believe in delivering outstanding results for our clients, coupled with good old-fashioned customer service – this role is about both (in equal parts)!

Your typical week would include:

• Working with small-medium business owners to learn about their business and help them generate more leads via SEO, Google Ads, and Facebook Ads.
• Analysing digital marketing opportunities for clients and creating innovative strategies.
• Regularly sharing “wins” and “opportunities” with clients.
• Providing a first-class level of care, service, and value to your clients.
• Recommending/upselling additional services to clients which could help them generate even more leads for their business.
• Reviewing clients’ websites to find opportunities for improvements to conversion rates.
• Keyword research and analysis (organic and paid).
• Keeping up to date with latest trends and methodologies to ensure we’re delivering superior results for our clients.

We understand that not every role is suited to every person – it needs to be a good fit (both ways)!

Our ideal candidate will have the following attributes:

• A “people person” who loves working with clients.
• A super-organised person with a passion for efficiency!
• Enthusiasm for the art of digital marketing.
• A good understanding of SEO, Google Ads, Facebook Ads and CRO, and a willingness to continuously keep your knowledge up to date.
• Ability to work across several projects at a time.
• Ability to be super-dependable to your teammates and clients.
• Ability to follow existing processes, and assist with developing new processes.
• Experience with Google Analytics, SEO tools, and paid search tools.

Offering one of Australia’s best rated team cultures, and 100’s of happy clients, the Excite Media team prides itself on being a positive workplace. With initiatives such as a “4 Day Week”, Flexible Hours, and regular WFH opportunities, we will support you in creating a healthy work-life balance.

Our People

We couldn’t be prouder of the people we are fortunate enough to call teammates – who have together created such a supportive, caring, and welcoming culture. With a diverse range of skills and specialisations, there’s always something to learn from each other. Visit our team page to meet more of the friendly faces you’ll be working with.

To us, our clients are our extended family. We’re grateful for the trust they place in us, and we enjoy seeing the positive changes we create in their businesses. A strong part of our culture is having a positive outlook on the role of clients in an agency – after all, helping clients is what we’re here to do!

Our ideal clients are SME businesses looking to increase their leads. They have a local presence (often multiple locations), and we can use your local marketing expertise to drive traffic to their websites. Our conversion-focussed website principles help to keep our clients’ inboxes full of new enquiries!

“The Excite team have completelytransformed our business”

“I would highly recommend andthey forever have my trust”

“I find their work to be thoroughand of a high standard”