Digital Information Specialist

Victoria Legal Aid; Melbourne; Hybrid; AUD 117,000 - 135,000; Full time

Benefits offered by this job

Hybrid work model

Salary packaging options

Professional development opportunities

Job summary

Victoria Legal Aid seeks an experienced Information Management professional to support digital record keeping and align with Victorian Government strategy. The role ensures records are managed in line with legislative requirements within business systems and digital transformation.

Based in Melbourne CBD with a flexible hybrid work arrangement, the role requires expertise in EDMS/ECMS, PROV standards, and cross-team collaboration to improve information management across the organisation.

Qualifications

• Experience implementing Electronic Document and Records Management or Enterprise Content Management Systems.
• Experience supporting the transition from physical records to digital information management.
• Application of Public Records Office Victoria (PROV) standards and legislation to ensure compliance.
• Strong analytical skills to analyse information from multiple sources and present analyses.
• Highly developed interpersonal, communication and problem-solving skills across roles.
• Experience in all aspects of Information Management.
• Knowledge of the general business of VLA and its vision and values.

Skills

EDMS/ECMS implementation

Digital records transition

PROV standards compliance

Data analysis & reporting

Interpersonal & communication

Information Management experience

Knowledge of VLA operations

Job description

Full time, fixed term position (12 months)Salary range: $117,078 - $135,088 plus superannuationUp to $15,900 in salary packaging, flexible hybrid work arrangementAbout the roleThis position provides an opportunity for an experienced Information Management professional to contribute to the management of digital information, that aligns with relevant Victorian Government strategic direction and broader organisational digital transformation. It will support digital record keeping by design to ensure that record keeping requirements are factored into the design of business systems that manage records and provide expertise in ensuring information is managed in line with legislative and industry-based requirements, including the analysis and evaluation of business needs and issues.This role is based at our Melbourne CBD office on Wurundjeri Country.About youAs our ideal candidate, you will possess:Demonstrated experience in the implementation of Electronic Document and Records Management or Enterprise Content Management Systems.Demonstrated experience in supporting transitioning from physical records to digital information management.Demonstrated experience in the application of Public Records Office Victoria (PROV) standards and legislation to ensure compliance.Strong analytical skills including the ability to analyse and interpret information from numerous sources, prepare and present analyses.Highly developed interpersonal, communication and problem-solving skills with proven ability to engage with staff across a range of roles and skills.Demonstrated experience in all aspects of Information Management.A knowledge of the general business of VLA and a commitment to our vision and values.Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If your CV doesn't align perfectly with our job description, we strongly encourage you to apply. You may be just the right candidate.About VLAWe offer legal representation, family dispute resolution and non-legal advocacy to those who need it most. With over 1400 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems. Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.Employee benefitsA focus on work-life balance, including flexible working arrangementsHybrid work from home & office modelGenerous leave benefits, including:Three days paid seasonal leave (to be taken between Boxing Day and New Year's Day public holidays)Paid gender affirmation leaveFive days both paid reproductive and fertility leave per calendar yearAnnual 3% salary increase each December plus performance-related salary incentivesAttractive salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 PLUS Novated LeasingDiscounted annual Myki public transport passesIndividual learning and professional development opportunities, tailored to your role and career goalsFree annual flu vaccinationsAccess to gym and end-of-trip facilities at our CBD officeAccess to our Employee Assistance Program, including confidential counselling and access to a range of mental health and wellbeing resources.How to applyTo be considered for this role, please submit your current resume and a cover letter explaining how your skills and experience are aligned with the requirements of the position.If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team.For further information, please review the attached position description or contact Lauren Thompson, Manager, Digital Information and Records Management on 03 9280 3910 or for general queries [e-mail] close by 11.59pm on Wednesday 28 October 2026.Other relevant informationIt is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community. VLA is committed to putting the safety and wellbeing of children first.