Digital Experience Leader — Transform Member Journeys

Agency : GESB; Western Australia; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Competitive remuneration with annual increments

Flexible hours and work-from-home options

Comprehensive learning and development

Health and wellbeing initiatives

Inclusive leave options

Great location and facilities

Job summary

Agency : GESB is seeking an experienced Head of Digital Experience to lead the digital strategy for enhancing member interactions. This full-time role is essential for aligning digital initiatives with GESB's goals, focusing on exceptional digital experiences.

The ideal candidate will possess over 10 years of senior leadership experience in digital roles, a strong understanding of SEO and digital tools, and the ability to drive innovation. This includes a flexible work environment with competitive benefits.

Qualifications

• Proven proficiency across digital tools and platforms.
• Strong understanding of SEO, social media marketing, and web design.
• Experience leveraging data and insights for decision-making.
• Solid understanding of software testing processes and automated testing.
• Knowledge of digital security requirements.

Responsibilities

• Set the vision for how digital enhances member journey.
• Lead evolution of member-facing digital platforms.
• Drive connected, personalized digital engagement.
• Champion digital innovation including AI technologies.
• Partner closely with technology and data teams.

Skills

Digital tools proficiency

Search Engine Optimisation (SEO)

Social media marketing

Data analysis

End-to-end software testing

Digital security knowledge

Senior leadership experience

Agile methodologies

Education

Tertiary qualification in relevant discipline

Tools

Content management systems

Analytics tools

CRM systems

Digital experience platforms

Job description

Agency : GESB is seeking an experienced Head of Digital Experience to lead the digital strategy for enhancing member interactions. This full-time role is essential for aligning digital initiatives with GESB's goals, focusing on exceptional digital experiences.

The ideal candidate will possess over 10 years of senior leadership experience in digital roles, a strong understanding of SEO and digital tools, and the ability to drive innovation. This includes a flexible work environment with competitive benefits.