Digital Engagement Manager. Permanent Full Time

PageUp People Limited; Sydney; Hybrid; AUD 110,000 - 150,000; Full time

Job summary

Life Without Barriers is seeking a Digital Engagement Manager to lead how we present ourselves online, share stories, and engage with communities. This permanent full-time role offers flexibility to work from home or from regional offices across the East Coast.

You will shape our digital storytelling, campaigns and content, using data and insights to drive engagement and trust with diverse audiences and partners.

Qualifications

• Strategic thinker who links digital engagement to impact.
• Experience in website management and content strategy.
• Proven storytelling for diverse audiences.
• Experience using analytics to inform decisions.
• Knowledge of SEO, accessibility and governance in digital.

Responsibilities

• Lead and evolve the digital engagement strategy to strengthen connection, trust and impact.
• Oversee and optimise the digital ecosystem including websites, social media and digital content platforms.
• Create and deliver compelling storytelling, campaigns and content that engage diverse audiences and inspire action.
• Use audience insights, data, analytics and trends to enhance digital performance.
• Provide expert advice on digital innovation, opportunities, risks, governance and best practice.
• Partner across the organisation to support community engagement and advocacy through digital channels.

Skills

Strategic thinking

Website management

Content strategy

Storytelling

Analytics

SEO

Accessibility

Governance

Collaboration

Job description

Job no: 506659
Employment type: Full Time
Location: Newcastle, Maitland & Hunter, Sydney, Brisbane, Melbourne
Categories: Marketing & Communications

About us

Life Without Barriers is a leading social purpose organisation with a community network of more than 12,500 employees and carers in communities across Australia. We work in partnership with people and communities providing disability, aged care, mental health and child youth and family services.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

Join Life Without Barriers as our Digital Engagement Manager and lead how we show up and engage in the digital world, how we use technology to share stories, create connections, inspire action, influence reform and build trust. This is an opportunity to be a part of how together we shape one of Australia's most trusted social-purpose organisations and how we use our digital ecosystem to engage with people, partners and communities and bring our purpose to life through compelling digital experiences. This is a permanent full time opportunity that can be based anywhere on the East Coast with flexibility to work from home and one of our local offices.

Key Responsibilities

• Lead and evolve Life Without Barriers' digital engagement strategy to strengthen connection, trust and impact.
• Oversee and optimise our digital ecosystem, including websites, social media channels and digital content platforms.
• Create and deliver compelling storytelling, campaigns and content that engage diverse audiences and inspire action.
• Use audience insights, data, analytics and emerging trends to enhance digital performance and engagement.
• Provide expert advice on digital innovation, opportunities, risks, governance, accessibility and best practice.
• Partner across the organisation to support community engagement, service innovation and advocacy through effective digital channels.

Skills & Experience

• Strategic thinker who understands that digital isn't just about channels, it's about connection, influence and creating meaningful engagement.
• Expertise in website management, content strategy and social media leadership.
• Strong storytelling skills and an ability to tailor content for different audiences.
• Experience using analytics and insights to inform strategy and decision-making.
• A solid understanding of SEO, accessibility, governance and emerging digital trends.
• Join a collaborative and high-performing team where new ideas are welcomed.
• Flexible working arrangements – work from home and from one of our local offices
• A values-driven and supportive culture.
• Meaningful work that contributes to stronger communities across Australia.
• The chance to help shape how Life Without Barriers tells its story and drives change.
• Curiosity is encouraged and impact matters.

Applications close at midnight on 5 October.

Advertised: 22 Sep 2026 AUS Eastern Standard Time
Applications close: 05 Oct 2026 23:55 AUS Eastern Daylight Time