Diesel Mechanic - Field Service

Cummins; Cairns Regional; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Safety equipment provided

Uniforms provided

Annual remuneration review

Onsite parking

Paid parental leave (Conditions apply)

Job summary

Cummins is seeking a Diesel Technician for our Cairns branch in Far North Queensland. The role involves diagnosing and repairing engines at customer sites, with on-call duties and overtime as needed.

You will engage customers professionally, perform preventative maintenance, and complete documentation using our systems. Requirements include apprentice-trained engine technician (Cert III) or equivalent, basic workshop/field experience, and knowledge of engine products.

Qualifications

• Apprentice Trained Engine Technician (Cert III) or equivalent
• Basic level of workshop or field service experience
• Intermediate level knowledge of and/or experience with engine products
• Heavy Vehicle or Mobile Plant Experience preferred
• HR License preferred
• Remote Work Experience highly preferred
• Power Generation (Mechanical) experience preferred

Responsibilities

• Diagnose and complete engine repairs at customer sites
• Engage customers in a courteous and professional manner to address needs
• Use specialized tools and documented procedures to diagnose and complete repairs
• Perform preventative maintenance on engines and related components in the field
• Escalate unresolved issues to senior Field Service Technicians or Supervisor
• Complete required documentation such as service worksheets and timesheets
• Identify additional service opportunities with customers
• Maintain service vehicle and tools for cleanliness and operation
• Adhere to Health, Safety & Environmental policies and report incidents
• Complete in-workshop repairs as required

Job description

We are looking for a talented Diesel Technician to join the high performing team at our Cairns branch in tropical Far North Queensland. In this role you will diagnose and complete repairs to engines at the customer's site.

You will make an impact in the following ways:

Engage customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.

Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete repairs, including identifying and preparing required parts and tools.

Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.

Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.

Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

Identify additional service opportunities with customer.

Complete training in line with skill and business requirements.

Maintain service vehicle and tools for cleanliness and proper operation.

Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

Complete in workshop repairs as required

Additional Information:

Full Time / 38 hours per week

On Call Roster

Overtime as required – Penalty rates paid for all work above 38 hours

All your Safety equipment / PPE and uniforms are provided and laundered

Local Valid Drivers License is required

Remote Area Travel Required

To be successful in this role you will need the following:

Apprentice Trained Engine Technician (Cert III) or equivalent

Basic level of workshop or field service experience required

Intermediate level knowledge of and/or experience with engine products

Heavy Vehicle or Mobile Plant Experience preferred

HR License preferred

Cummins experience preferred but not essential

Remote Work Experience highly preferred

Power Generation (Mechanical) experience preferred but not essential

Compensation and Benefits

• Competitive hourly rate paid as a permanent salary
• Safety equipment / PPE provided
• Uniforms provided
• Income Protection continuance insurance
• Discounts withselect private health insurance, PC software/hardware and a range of vehicles
• Annual remuneration review
• Participation in an annual variable compensation (bonus) program
• A range of personal and professional benefits
• Onsite parking
• Employee Assistance Program available to employees
• Paid Parental leave (Conditions apply)

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.