Diesel Field Service Technician - On-Call & Travel

Cummins; Cairns Regional; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Safety equipment provided

Uniforms provided

Income protection insurance

Onsite parking

Annual remuneration review

Annual bonus program

Employee assistance program

Job summary

Cummins in Cairns, Far North Queensland, is seeking a Diesel Technician to diagnose and repair engines at customer sites. You will use specialist tools, perform preventative maintenance and maintain documentation while engaging customers professionally.

The role requires apprentice-trained engine technicians and relevant field service experience, with heavy vehicle or mobile plant exposure preferred. On-call, overtime, and remote-area travel are part of the role.

Qualifications

• Apprentice Trained Engine Technician (Cert III) or equivalent.
• Basic level of workshop or field service experience required.
• Intermediate level knowledge of and/or experience with engine products.
• Heavy Vehicle or Mobile Plant Experience preferred.
• HR License preferred.
• Cummins experience preferred but not essential.
• Remote Work Experience highly preferred.
• Power Generation (Mechanical) experience preferred but not essential.

Responsibilities

• Diagnose and complete engine repairs at customer sites.
• Engage customers in a courteous and professional manner; provide prompt attention to needs.
• Apply specialized tools and follow procedures to diagnose and complete repairs; identify required parts and tools.
• Perform preventative maintenance on engines and related components in the field.
• Escalate unresolved issues to more experienced Field Service Technicians or Supervisor.
• Complete required documentation (service worksheets, timesheets, warranty claims, quality documents).
• Identify additional service opportunities with customers.
• Complete training in line with skill and business requirements.
• Maintain service vehicle and tools for cleanliness and operation.
• Adhere to Health, Safety & Environmental policies and report issues.

Skills

Engine knowledge

Heavy vehicle experience

Mobile plant experience

Remote work experience

Power generation experience

HR license

Cummins experience

Education

Cert III Engine Technician (Apprentice)

Job description

Cummins in Cairns, Far North Queensland, is seeking a Diesel Technician to diagnose and repair engines at customer sites. You will use specialist tools, perform preventative maintenance and maintain documentation while engaging customers professionally.

The role requires apprentice-trained engine technicians and relevant field service experience, with heavy vehicle or mobile plant exposure preferred. On-call, overtime, and remote-area travel are part of the role.