Dido Receptionist

Iss Global; Mackay Regional; On-site; AUD 52,000 - 75,000; Full time

Benefits offered by this job

Retention and referral rewards program

Meals, accommodation, uniforms and PPE

Ongoing training and career dev

Wellbeing programs access

Job summary

ISS is seeking an experienced receptionist to support a drive-in-drive-out mining village in Central Queensland. The role focuses on front-desk duties, site administration and coordinating travel, accommodation and onboarding for personnel.

You will handle calls, greet guests, manage records, and liaise with multiple stakeholders while complying with policies. A current Australian license, own transport, and a National Police Clearance are required.

Qualifications

• Previous Administration or Receptionist experience.
• Strong written and verbal communication skills.
• Strong computer skills with experience across multiple systems.
• Ability to prioritise competing tasks in a fast-paced environment.
• High attention to detail and strong organisational skills.
• FIFO/DIDO or resource sector experience highly regarded.
• Open & unrestricted Australian Driver’s Licence and own transport.

Responsibilities

• Answer and direct incoming calls to the appropriate contacts.
• Greet and assist guests and clients with professionalism.
• Maintain accurate records, reports and data entry.
• Coordinate travel and accommodation bookings for personnel.
• Assist with onboarding and mobilisation of employees and contractors; support payroll and timesheets.
• Liaise with internal departments and external stakeholders.
• Ensure adherence to company policies and procedures.

Skills

Receptionist experience

Communication skills

Computer proficiency

Task prioritisation

Attention to detail

FIFO/DIDO experience

Own transport

Job description

Administration & Office Support, Customer Service

The Opportunity:

ISS is seeking an experienced Receptionist to work Drive-in-Drive-out on a 2&1 roster to our clients remote Mining Village in Central Queensland.

Reporting to the Village Manager, you will play a key role in ensuring the smooth day-to-day administrative operations of the site. You will be responsible for coordinating site documentation, supporting personnel, and maintaining efficient systems.

About the Role:

• Answer and direct incoming calls to the appropriate contacts
• Greet and assist guests and clients with professionalism
• Maintain accurate records, reports, and data entry
• Coordinate travel and accommodation bookings for personnel
• Assist with onboarding and mobilisation of employees and contractorsSupport payroll, timesheets, and compliance documentation
• Liaise with internal departments and external stakeholders
• Ensure adherence to company policies and procedures

About You:

To be successful in this role, you will need:

• Previous Administration or Receptionist experience
• Strong written and verbal communication skills
• Strong computer skills with experience across multiple systems
• Ability to prioritise competing tasks in a fast-paced environment
• High attention to detail and strong organisational skills
• FIFO/DIDO or resource sector experience highly regarded
• A current Open & unrestricted Australian Driver’s Licence
  (No P Plates, interstate, or international licences accepted)
• Your own reliable transport to get to and from Rolleston each swing
• A clear National Police Clearance less than 12 months old
• Full Australian working rights
• Flexibility to work day or night shifts
• Fitness and resilience to pass a QLD Coal Board Medical and Drug & Alcohol Screen

What's on Offer?

• Retention and Referral Reward Program
• Meals, accommodation, uniforms and boots provided
• Ongoing training and career development opportunities
• Access to mental, financial and physical wellbeing programs

“Connecting People and Places to Make the World Work Better”.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.

www.au.issworld.com