Detention Services Officer

Management and Training Corporation; Sydney; Presencial; AUD 46.000 - 50.000; Jornada completa

Descripción de la vacante

Management and Training Corporation – Villawood NSW is recruiting Detention Service Officers to help maintain safety, wellbeing and security at the Villawood Immigration Detention Centre. You will interact with detainees daily, support staff, and uphold standards in a dynamic, supportive team environment.

The role begins with a seven-week full-time training program in Sydney, followed by operational duties with pay progressing from 33.56 AUD per hour to 36.55 AUD plus penalties.

Formación

• Strong interpersonal and written communication skills.
• Ability to work in a team and follow instructions.
• Willingness to undergo pre-employment checks including AFP and medical assessments.

Responsabilidades

• Foster a safe and respectful environment for detainees.
• Support centre operations across posts and assist in high-priority areas.
• Perform welfare checks, headcounts, and daily reporting with accuracy.

Conocimientos

Interpersonal skills

Written communication

Teamwork

Background checks

Descripción del empleo

Management and Training Corporation – Villawood NSW

Looking for a career where you can genuinely make a difference? Ifyou’resomeone who thrives in a supportive team environment, this could be the opportunityyou’vebeen waiting for.

We are currently recruiting motivated people to join our Detention Service Officerteam at the Villawood Immigration Detention Centre.

About the role

Detention Service Officers play a key part in ensuring a safe, respectful, and stable environment for individuals in our care. You’ll be the person they interact with daily, helping maintain their wellbeing, guiding them through routine processes, and ensuring security standards are upheld at all times. Notwo days are the same—the work is varied, challenging, and rewarding.

What We Offer

• Paid Training Program: Spend7weeksin Sydney completing full-time, paid training that equips you with everything you need to step confidently into the role.
• Nationally Recognised Qualification: Receive a fully funded Certificate III in Immigration Detention Operations giving you valuable qualifications for your future.
• Wage Progression: Earn$33.56per hour during training, rising to$36.55plus penaltiesonceyou’reoperational.

Role responsibilities

• Foster a safe and respectful environment by engaging directly with detainees and reporting any concerns about abuse, impropriety, or health and wellbeing.
• Ensure the centre operates smoothly, rotating across posts and assisting in high-priority areas to support staff and detainee safety.
• Conduct screening and monitoring, including searches, security checks, and use of CCTV and alarm systems.
• Respond to emergencies, follow critical incident protocols, and document all incidents and interactions in alignment with the Case Management Framework.
• Perform headcounts, conduct welfare checks, and complete daily reports with accuracy and professionalism.

To be successful you will

• Be available to complete a7‑week full-time training program in Sydney
• Have strong interpersonal and written communication skills
• Possess teamwork skills and a collaborative mindset
• Have the ability to complete all required pre‑employment checks including an Australian Federal Police Check and Medical including a functional assessment and drug & alcohol screening
• Carry out a variety of physical tasks such as push‑ups, sprints, and squats etc
• Hold a Working with Children Check or be willing to obtain it
• Have availability to work on a 24/7 rotating roster including weekends and public holidays

About Us

Proudly promoting a culture of Safety, Respect and Dignity, Secure Journeys instils the BIONIC (Believe It Or Not I Care) philosophy in all our centres. BIONIC means promoting a caring culture for change based upon safety, respect and dignity.

We celebrate diversity in our workplace and therefore welcome applications from all people who believe they have the skills and abilities to truly make a difference for our business.