Desktop and Systems Administrator

Torres Strait Island Regional Council; Cairns Regional; On-site; AUD 77,000 - 94,000; Full time

Benefits offered by this job

6 weeks annual leave

Public holidays gazettet by TSIRC

Uniforms provided

Professional development opportunities

Job summary

Torres Strait Island Regional Council in Cairns, QLD, is seeking a Desktop & Systems Administrator to manage and improve IT infrastructure across Cairns and the Torres Strait region. You will support staff, oversee network and security, and help implement Microsoft 365, AD, Entra ID, VMware and cloud-based services.

The role requires 3-5 years in a complex IT environment, strong technical skills, and a proactive, customer-focused approach.

Qualifications

• 3-5 years' experience supporting a complex IT environment.
• Strong technical knowledge of Microsoft 365, Active Directory, Entra ID, VMware and networking.
• Experience with PowerShell scripting, Exchange Online, SharePoint Online and SQL administration.
• Sound knowledge of cyber security, Veeam backups and Cisco Meraki networking.
• Excellent troubleshooting, communication and problem-solving skills.
• A proactive, team-focused approach with the ability to work independently.
• Experience with TechnologyOne and Torres Strait languages and culture will be highly regarded.

Responsibilities

• Maintain and support Council's IT systems, networks, servers and devices.
• Administer Microsoft 365, Active Directory, Entra ID, VMware and cloud-based systems.
• Monitor cyber security, system performance, backups and disaster recovery.
• Troubleshoot complex technical issues and provide onsite and remote IT support.
• Develop and maintain PowerShell scripts, automated processes and applications.
• Identify opportunities to improve IT systems, security and operational efficiency.

Skills

Microsoft 365

Active Directory

Entra ID

VMware

Networking

PowerShell scripting

Exchange Online

SharePoint Online

SQL administration

Cyber security

Veeam backups

Cisco Meraki

Troubleshooting

Communication

Problem solving

Independent / team work

Education

Relevant IT qualification

ITIL certification

Tools

Microsoft 365

Active Directory

Entra ID

VMware

Cisco Meraki

Veeam

Exchange Online

SharePoint Online

SQL

Job description

Torres Strait Island Regional Council – Cairns QLD

Join Torres Strait Island Regional Council (TSIRC) and make a difference!

What We Offer:

• Location: Based in Cairns
• Employment: 2 year Full-time, Fixed term
• Salary: $85,000 per annum plus employer superannuation contributions
• Generous Leave: 6 weeks' annual leave
• Additional Benefits: TSIRC gazetted public holidays
• Career Development: Professional growth and development opportunities
• Uniforms: Provided by Council
• Meaningful Work: Make a positive difference by supporting essential services across the Torres Strait communities

About us:

Torres Strait Regional Council (TSIRC) is the largest employer in the Torres Strait serving 15 ‘outer' island communities with unique characteristics and service requirements. Beyond traditional local government services, we are deeply invested in the social, environmental, and economic development of our region. We are values driven and work as One with respect for Ailan Kastom.

About the Role:

As our Desktop & Systems Administrator, you will play a key role in managing, maintaining and improving Council's IT infrastructure, supporting staff across Cairns and the Torres Strait region.

From network administration and cyber security to Microsoft 365 and systems support, you'll help ensure our technology operates efficiently while contributing to innovative solutions that support our island communities.

What you'll be doing:

• Maintain and support Council's IT systems, networks, servers and devices.
• Administer Microsoft 365, Active Directory, Entra ID, VMware and cloud-based systems.
• Monitor cyber security, system performance, backups and disaster recovery.
• Troubleshoot complex technical issues and provide onsite and remote IT support.
• Develop and maintain PowerShell scripts, automated processes and applications.
• Identify opportunities to improve IT systems, security and operational efficiency.

What We're Looking For:

We're looking for someone who shares our values of One, Respect, Accountability, Courage, and Resilience. The ideal candidate will have:

• 3 - 5 years' experience supporting a complex IT environment and/or a relevant IT qualification.
• Strong technical knowledge of Microsoft 365, Active Directory, Entra ID, VMware and networking.
• Experience with PowerShell scripting, Exchange Online, SharePoint Online and SQL administration.
• Sound knowledge of cyber security, Veeam backups and Cisco Meraki networking.
• Excellent troubleshooting, communication and problem-solving skills.
• A proactive, team-focused approach with the ability to work independently.

Experience with TechnologyOne, ITIL certification and knowledge of Torres Strait languages and culture will be highly regarded.

Why Join TSIRC:

Be part of a supportive team where your technical expertise makes a real difference. You'll have the opportunity to work with diverse technologies, contribute to meaningful projects and support the delivery of essential Council services across our unique Torres Strait communities.

For more information contact Warren Jenkins on 07 4034 5***.

TSIRC is an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.