DER Platform Operator

Synergy Plus Pty Ltd.; Perth; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Parental leave

Leave options

Volunteer leave

Job summary

Synergy is seeking a DER Platform Operator on a 12-month fixed term based in Central Park, Perth. You will oversee day-to-day operation and coordination of Synergy’s DER and VPP fleets, supporting reliability and customer value.

Responsibilities include dispatching fleets during NCESS activations, monitoring asset performance, coordinating maintenance via SAP, and working with contractors and technology partners.

Qualifications

• Bachelors or equivalent in engineering, science, IT or commerce; or Electrical Trade with cert.
• Minimum 3 years in Electrical Energy industry with DER/solar experience.
• Experience with third-party partners and systems integration.

Responsibilities

• Operate, dispatch and manage DER/VPP fleets during activations with compliance.
• Monitor asset performance, identify faults and initiate corrective actions.
• Test DER device capability and readiness for VPP operations.
• Plan and coordinate maintenance across DER assets using SAP to manage work orders.
• Coordinate with contractors, OEMs and internal stakeholders for scheduled works.
• Review contracts and coordinate related operational and payment processes.

Skills

DER technologies

Electrical Energy industry

Solar & storage

Vendor management

Education

Engineering/Tech degree

Tools

SAP

DER/VPP platforms

Job description

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We're leading Western Australians to their intelligent energy future.

And we want you to be part of it.

You might know us as Western Australia's largest electricity generator and energy retailer, supporting 1.2 million customers across the state.

But what you might not know, is that we’re investing in renewable energy projects, including wind farms and big batteries, to help build a more sustainable and reliable future.

Our Big Battery is now live in Kwinana, we’re expanding the Warradarge Wind Farm, the WA EV Network has launched, and we have many other projects in the works.

We're a purpose-driven organisation, owned by the people of WA. Our commitment is to ensure all Western Australians have access to secure, reliable, and sustainable energy.

We believe that the benefits of renewable energy aren’t just for some, they're for everyone.

This is where you come in.

Role Description:

The DER Platform Operator is a 12 month fixed term opportunity in our Future Energy Business Unit based at our Central Park office, Perth.

The aggregation and orchestration of distributed energy resources (DER) and Virtual Power Plants (VPPs) is a key strategic capability for Synergy, supporting customer value, asset performance and electricity system reliability across the South West Interconnected System (SWIS).

The DER Platform Operator is responsible for the day-to-day operation and coordination of Synergy’s DER/VPP fleets.

Job responsibilities:

• Operate, dispatch and manage DER/VPP fleets and third-party aggregator fleets during AEMO NCESS activations, ensuring compliance with contractual obligations for availability, qualification and performance.
• Monitor DER asset performance and availability, identify faults or service requirements, triage operational issues, and initiate appropriate corrective actions.
• Undertake DER device capability and compliance testing, including completing outstanding or incomplete test activities, to validate device functionality against applicable technical requirements and determine asset readiness, compliance and dispatchability for VPP operations.
• Plan, coordinate and execute preventive and corrective maintenance activities across DER assets, using SAP to create, manage, track and close work orders while maintaining accurate records and aligning maintenance schedules with operational requirements to minimise downtime and maximise asset availability.
• Coordinate with maintenance contractors, OEMs, technology providers and internal stakeholders to ensure scheduled maintenance and corrective works are progressed in accordance with agreed work instructions, with delays or issues appropriately followed up and escalated.
• Review and interpret operational contracts and service requirements and coordinate associated operational and payment processes to ensure they are completed accurately, on time and in accordance with contractual requirements.

What you will bring:

• Tertiary qualifications in an Engineering, Science, Information Technology or Commerce/Business discipline or Electrical Trade qualification with relevant further certification and experience
• 3+ years’ experience working within the Electrical Energy industry including recent technical roles; working knowledge of solar and battery inverter standards.
• Strong technical foundation in engineering or information technology, with knowledge of Distributed Energy Resources (DER) technologies and related communication, monitoring, and control platform
• Experience managing third party technology partners/suppliers

So, what's it like working for Synergy?

As one of Australia's most trusted utility brands, we value our customers, the community we operate in, and our people. When you work with us, you'll be joining an inclusive and proactive organisation, one that enables innovative thinking, accountable leadership, and collaboration. It's how we're creating an exceptional workplace, and we want you to be part of it.

At Synergy we have a wide range of benefits designed to help you balance your work and home life, support your health and wellbeing along with having access to professional development opportunities.

Here's a just a few of the benefits you'll have access to as a Synergy employee:

• Generous paid parental leave
• Other leave options including reproductive and purchased annual leave
• Volunteer leave so you can give back to your community

At Synergy we believe in creating an inclusive and diverse workplace where everyone can thrive and feel a true sense of belonging. We're proud to be recognised as an inclusive employer by the Diversity Council of Australia. We celebrate our diversity and warmly welcome applications from individuals of all backgrounds, especially those from underrepresented groups.

Have we sparked your interest? We hope so. It’s an exciting time for energy in Western Australia – and you’re connected to it.

Applications close Friday the 25th of September 2026, however Synergy reserves the right to close applications when a suitable pool of candidates is identified.