Senior Business Analyst

Synergy Plus Pty Ltd.; Perth; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Generous paid parental leave

Volunteer leave

Diversity & inclusion culture

Professional development

Job summary

Synergy is seeking a Senior Business Analyst for a 12-month fixed term in the Technical and Business Services unit, based at the Central Park Office in Perth. You will map business processes, gather requirements, and work with delivery teams to define user stories, functional specs and detailed documentation.

A key focus is documenting and delivering test solutions to reduce risk and business impact of implemented changes. You will engage stakeholders and guide governance-ready outputs.

Qualifications

• 5+ years of experience in business analysis or software testing.
• Knowledge of project governance, quality assurance practices and regulatory requirements.
• Experience with large datasets and reporting tools.

Responsibilities

• Lead business analysis activities by eliciting, prioritising and managing requirements for complex initiatives.
• Facilitate stakeholder engagement and workshops to gather, validate and refine requirements, user stories and processes.
• Translate business needs into practical solutions by collaborating with delivery teams to assess options and outcomes.
• Define scope, acceptance criteria and testing approaches, ensuring solutions meet requirements and supporting defect resolution.
• Assess business impacts and risks, produce governance-ready documentation, and support change adoption.

Skills

Business analysis

Software testing

Power BI

Excel

SQL

Data analysis

Education

Tertiary qualification in related field

Tools

Power BI

Excel

SQL

Job description

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We're leading Western Australians to their intelligent energy future.

And we want you to be part of it.

You might know us as Western Australia's largest electricity generator and energy retailer, supporting 1.2 million customers across the state.

But what you might not know, is that we're investing in renewable energy projects, including wind farms and big batteries, to help build a more sustainable and reliable future.

Our Big Battery is now live in Kwinana, we're expanding the Warradarge Wind Farm, the WA EV Network has launched, and we have many other projects in the works.

We're a purpose-driven organisation, owned by the people of WA. Our commitment is to ensure all Western Australians have access to secure, reliable, and sustainable energy.

We believe that the benefits of renewable energy aren't just for some, they're for everyone.

This is where you come in.

Role Description:

The Senior Business Analyst role is a 12 month fixed term opportunity in our Technical and Business Services unit based at our Central Park Office in Perth.

The Senior Business Analyst is responsible for understanding and mapping the business processes by working collaboratively with stakeholders to gather business requirements, understand business context and discover opportunities for continuous improvement. They will work closely with the relevant team, and or project team to extract and define user stories, functional specifications and prepare detailed documentation.

A key focus will be documenting and delivering test solutions to reduce business impact and potential risks of solutions implemented.

Job responsibilities:

• Lead business analysis activities by eliciting, prioritising and managing requirements for complex initiatives, ensuring alignment with strategic, regulatory and delivery objectives.
• Facilitate stakeholder engagement and workshops to gather, validate and refine requirements, user stories, processes and solution designs.
• Translate business needs into practical solutions by collaborating with delivery teams to assess options, feasibility, impacts and business case outcomes.
• Define scope, acceptance criteria and testing approaches, providing assurance that solutions meet requirements and supporting defect resolution.
• Assess business impacts, manage risks and dependencies, produce governance-ready documentation, and support change adoption through communication, training and knowledge sharing.

What you will bring:

• Tertiary qualification in a related field (e.g. finance, economics, mathematics or data science)
• 5+ years' experience in business analysis or software testing.
• Experience working with large datasets and reporting tools (e.g., Power BI, Excel, SQL)
• Knowledge of project management methodologies
• Understanding of project governance, quality assurance practices and regulatory and reporting requirements.

So, what's it like working for Synergy?

As one of Australia's most trusted utility brands, we value our customers, the community we operate in, and our people. When you work with us, you'll be joining an inclusive and proactive organisation, one that enables innovative thinking, accountable leadership, and collaboration. It's how we're creating an exceptional workplace, and we want you to be part of it.

At Synergy we have a wide range of benefits designed to help you balance your work and home life, support your health and wellbeing along with having access to professional development opportunities.

Here's a just a few of the benefits you'll have access to as a Synergy employee:

• Generous paid parental leave
• Other leave options including reproductive and purchased annual leave
• Volunteer leave so you can give back to your community

At Synergy we believe in creating an inclusive and diverse workplace where everyone can thrive and feel a true sense of belonging. We're proud to be recognised as an inclusive employer by the Diversity Council of Australia. We celebrate our diversity and warmly welcome applications from individuals of all backgrounds, especially those from underrepresented groups.

Have we sparked your interest? We hope so. It's an exciting time for energy in Western Australia - and you're connected to it.

Applications close Thursday the 17th of September 2026, however Synergy reserves the right to close applications when a suitable pool of candidates is identified.