Deputy Commissioner, Digital Delivery

Australian Taxation Office; Sydney; On-site; AUD 250,000 - 420,000; Full time

Benefits offered by this job

Flexible working arrangements

Job summary

The Australian Taxation Office is seeking an exceptional leader to join the Enterprise Solutions and Technology executive team as Deputy Commissioner, Digital Delivery. You will shape the future of digital government and deliver trusted digital experiences for millions of Australians, leading a dispersed workforce and directing a portfolio that serves tax, superannuation and registry systems.

You will drive digital identity, secure services and system integration, influence major investment

Qualifications

• Proven leadership of large, diverse teams delivering high-performing operational outcomes in complex tech environments.
• Experience leading design, delivery and operation of secure, scalable digital services at scale.
• Strong strategic capability to drive digital transformation and technology investment decisions.
• Exceptional stakeholder engagement and influencing skills across organisational and government boundaries.

Responsibilities

• Lead the Enterprise Solutions and Technology executive team and set strategic direction across the EST portfolio.
• Oversee secure, accessible, scalable, customer-focused digital products and services.
• Collaborate across portfolios to align enterprise priorities and deliver EST’s vision and objectives.
• Advise the ATO Executive, Treasury and Ministers on digital delivery and transformation.

Skills

Leadership

Digital delivery

Stakeholder engagement

Strategic capability

Cross-agency collaboration

Job description

We are seeking an experienced and exceptional leader and information technology (IT) professional with extensive knowledge and the ability to operate successfully in a large and complex environment, to join the Enterprise Solutions and Technology (EST) executive team as Deputy Commissioner, Digital Delivery.

As Deputy Commissioner, Digital Delivery you will play a critical role in shaping the future of digital government and delivering secure, contemporary and trusted digital experiences for millions of Australians.

You will lead a large, geographically dispersed workforce and set strategic direction across a portfolio shaping how individuals, businesses and intermediaries engage with the tax, superannuation and registry systems. You will oversee secure, accessible, scalable and customer-focused digital products and services.

As a key member of the EST Deputy Commissioner leadership team, you will work collaboratively across portfolios to shape enterprise priorities, drive strategic outcomes and ensure a united approach to delivering EST’s vision and objectives.

You will collaborate across the ATO, government, industry and the broader digital ecosystem to improve community experiences, reduce compliance and reporting burdens, strengthen system integrity, and support government digital transformation.

You’ll advance digital identity, authenticated self-service, fraud prevention, system integration and future-focused strategies that help the tax and super systems meet emerging community expectations.

You’ll be the principal adviser on digital delivery and transformation, influencing enterprise priorities, investment decisions and major government initiatives. You will provide expert advice to the ATO Executive, Treasury, Ministers and external stakeholders on complex and emerging issues.

You’ll foster a high-performing, inclusive culture that supports innovation, collaboration and trusted services. Your leadership will inspire excellence, strengthen capability and empower people to deliver outstanding outcomes.

All of our senior leaders are expected to:

• develop a clear vision for the future that links to ATO and government priorities
• be accountable and deliver outcomes that align with the long-term perspective
• find innovative and practical solutions, be open to ideas and engage with risk
• work collaboratively and influence across boundaries to achieve outcomes, progressing issues that cut across APS agencies, sectors and communities
• persuade others towards an outcome, maintaining the confidence of government and stakeholders
• be self-aware and courageous, empowering individuals and teams to deliver their best
• build trust and confidence in the ATO and the tax and superannuation systems.

To be considered you must also have:

• proven leadership of large, diverse teams, with a track record of delivering high-performing operational outcomes in complex and highly connected technology environments
• demonstrated experience leading the design, delivery and operation of secure, resilient and customer-focused digital services and technology solutions at scale
• strong strategic capability to drive digital transformation and technology investment decisions, improving service performance, availability, resilience and long-term organisational outcomes
• exceptional stakeholder engagement, collaboration and influencing skills, with the ability to provide authoritative advice, work across organisational and government boundaries, and drive complex reform and strategic outcomes.

The key duties of the position include:

We are seeking an experienced and exceptional leader and information technology (IT) professional with extensive knowledge and the ability to operate successfully in a large and complex environment, to join the Enterprise Solutions and Technology (EST) executive team as Deputy Commissioner, Digital Delivery.

As Deputy Commissioner, Digital Delivery you will play a critical role in shaping the future of digital government and delivering secure, contemporary and trusted digital experiences for millions of Australians.

You will lead a large, geographically dispersed workforce and set strategic direction across a portfolio shaping how individuals, businesses and intermediaries engage with the tax, superannuation and registry systems. You will oversee secure, accessible, scalable and customer-focused digital products and services.

As a key member of the EST Deputy Commissioner leadership team, you will work collaboratively across portfolios to shape enterprise priorities, drive strategic outcomes and ensure a united approach to delivering EST’s vision and objectives.

You will collaborate across the ATO, government, industry and the broader digital ecosystem to improve community experiences, reduce compliance and reporting burdens, strengthen system integrity, and support government digital transformation.

You’ll advance digital identity, authenticated self-service, fraud prevention, system integration and future-focused strategies that help the tax and super systems meet emerging community expectations.

You’ll be the principal adviser on digital delivery and transformation, influencing enterprise priorities, investment decisions and major government initiatives. You will provide expert advice to the ATO Executive, Treasury, Ministers and external stakeholders on complex and emerging issues.

You’ll foster a high-performing, inclusive culture that supports innovation, collaboration and trusted services. Your leadership will inspire excellence, strengthen capability and empower people to deliver outstanding outcomes.

All of our senior leaders are expected to:

• develop a clear vision for the future that links to ATO and government priorities
• be accountable and deliver outcomes that align with the long-term perspective
• find innovative and practical solutions, be open to ideas and engage with risk
• work collaboratively and influence across boundaries to achieve outcomes, progressing issues that cut across APS agencies, sectors and communities
• persuade others towards an outcome, maintaining the confidence of government and stakeholders
• be self-aware and courageous, empowering individuals and teams to deliver their best
• build trust and confidence in the ATO and the tax and superannuation systems.

To be considered you must also have:

• proven leadership of large, diverse teams, with a track record of delivering high-performing operational outcomes in complex and highly connected technology environments
• demonstrated experience leading the design, delivery and operation of secure, resilient and customer-focused digital services and technology solutions at scale
• strong strategic capability to drive digital transformation and technology investment decisions, improving service performance, availability, resilience and long-term organisational outcomes
• exceptional stakeholder engagement, collaboration and influencing skills, with the ability to provide authoritative advice, work across organisational and government boundaries, and drive complex reform and strategic outcomes.

Notes

People with disability and Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Getting to know the Australian Taxation Office

We are globally recognised for leading best practice in the administration of tax and superannuation, promoting a level playing field and fairness for all. Our work makes a real difference to the lives of Australians and positively impacts their economic and social wellbeing.Our people are problem-solvers, curious, dynamic and are at the heart of our success. We are inclusive and embrace the strength of diversity. Flexible working arrangements are available to help balance work and life.We offer more than you expect. We offer a place where you can belong, a say in how you make a difference, and the chance to grow a successful career.