Deputy Commissioner, Digital Delivery - SES Band 2

Australian Taxation Office; Canberra; On-site; AUD 360,000 - 540,000; Full time

Job summary

The Australian Taxation Office seeks a high‑impact Deputy Commissioner, Digital Delivery to lead EST’s digital delivery portfolio in Canberra. You will shape governance, drive secure, scalable, and user‑centric digital services, and steer major transformation programs across a large, dispersed workforce.

You will influence enterprise priorities, investment decisions and government initiatives, collaborating with ATO Exec, Treasury and external stakeholders to deliver world-class digital

Responsibilities

• Provide leadership for EST's digital delivery and transformation programs.
• Shape enterprise priorities and investment decisions across portfolios.
• Oversee secure, scalable, customer-focused digital products and services.
• Collaborate with the ATO, government, industry to improve digital experiences.
• Advise the ATO Executive, Treasury, Ministers on complex digital issues.

Job description

Deputy Commissioner, Digital Delivery - SES Band 2

We are seeking an experienced and exceptional leader and information technology (IT) professional with extensive knowledge and the ability to operate successfully in a large and complex environment, to join the Enterprise Solutions and Technology (EST) executive team as Deputy Commissioner, Digital Delivery.

As Deputy Commissioner, Digital Delivery you will play a critical role in shaping the future of digital government and delivering secure, contemporary and trusted digital experiences for millions of Australians.

You will lead a large, geographically dispersed workforce and set strategic direction across a portfolio shaping how individuals, businesses and intermediaries engage with the tax, superannuation and registry systems. You will oversee secure, accessible, scalable and customer-focused digital products and services.

As a key member of the EST Deputy Commissioner leadership team, you will work collaboratively across portfolios to shape enterprise priorities, drive strategic outcomes and ensure a united approach to delivering EST’s vision and objectives.

You will collaborate across the ATO, government, industry and the broader digital ecosystem to improve community experiences, reduce compliance and reporting burdens, strengthen system integrity, and support government digital transformation.

You’ll advance digital identity, authenticated self-service, fraud prevention, system integration and future-focused strategies that help the tax and super systems meet emerging community expectations.

You’ll be the principal adviser on digital delivery and transformation, influencing enterprise priorities, investment decisions and major government initiatives. You will provide expert advice to the ATO Executive, Treasury, Ministers and external stakeholders on complex and emerging issues.

You’ll foster a high-performing, inclusive culture that supports innovation, collaboration and trusted services. Your leadership will inspire excellence, strengthen capability and empower people to deliver outstanding outcomes.

The Australian Taxation Office is recognised by the Australian Disability Network as a Disability Confident Recruiter employer . This status is an annual achievement and valid for 12 months from the date of issue.

The ATO is committed to ensuring digital accessibility for everyone. We are working towards improving the user experience and applying the relevant accessibility standards. If you require this information in an alternate format, email us at [e-mail] or call 13 15 50 with details of your request and your preferred method of contact.