Depot Manager: Lead Team & Deliver Recycling Excellence

Re.Group; Mackay Regional; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Performance incentives

Full-time permanent role

Career advancement

Employee Assistance Program (EAP)

Novated car leasing

On-site or street parking

Mission: wasteless society

Job summary

Return-It is hiring to lead a small team at our recycling depots and Express collection points. You will oversee rostering, ensure welcoming service, and sort recyclables while maintaining safety standards.

You will foster customer satisfaction, look for efficiency improvements, and develop staff skills to work safely and efficiently in a fast-growing recycling environment.

Join a purpose-driven team supporting a wasteless society with onsite or street parking and competitive rewards.

Qualifications

• Previous experience leading a small team.
• Previous customer service, hospitality, or retail experience.
• You have a great 'can do' attitude with customer service at the forefront of all interactions.

Responsibilities

• Lead a small team to deliver outstanding customer service.
• Rostering of casual team members.
• Sort recyclable items into their correct categories.
• Ensure customers welcomed and assisted with their recycling products to inspire return customers.
• Ensure staff adhere to health and safety procedures and highlight hazards/faults/risks.
• Continuously look for opportunities to improve efficiency and customer satisfaction.
• Ensure staff have the skills and training to work safely and efficiently.

Skills

Team leadership

Customer service

Retail experience

Job description

Return-It is hiring to lead a small team at our recycling depots and Express collection points. You will oversee rostering, ensure welcoming service, and sort recyclables while maintaining safety standards.

You will foster customer satisfaction, look for efficiency improvements, and develop staff skills to work safely and efficiently in a fast-growing recycling environment.

Join a purpose-driven team supporting a wasteless society with onsite or street parking and competitive rewards.