Recycling Depot Associate - Friendly Customer Service

Re.Group; Gold Coast City; On-site; AUD 30,000 - 39,000; Part time

Job summary

Return-It, a wholly owned subsidiary of Re.Group, is seeking a Casual Depot Assistant on the Gold Coast. You will deliver outstanding customer service, help customers sort recyclable items, and assist with safe handling and storage. The role focuses on a seamless recycling experience at staffed depots and Express points.

We value a can-do attitude with a focus on customer satisfaction, and encourage applications from diverse backgrounds to foster an inclusive community at Re.Group.

Qualifications

• Previous customer service, hospitality, or retail experience.

Responsibilities

• Deliver outstanding customer service to customers.
• Sort recyclable items into their correct categories.
• Transport items to the relevant storage area, by forklift or manual handling.
• Ensure customers are welcomed and assisted with their recycling products to inspire return customers.
• Ensure staff adhere to health and safety procedures and highlight hazards/faults/risks.
• Continuously look for opportunities to improve efficiency and increase customer satisfaction.
• Ensure staff have the skills and training to work safely and efficiently.

Skills

Customer service experience

Hospitality experience

Retail experience

Job description

Return-It, a wholly owned subsidiary of Re.Group, is seeking a Casual Depot Assistant on the Gold Coast. You will deliver outstanding customer service, help customers sort recyclable items, and assist with safe handling and storage. The role focuses on a seamless recycling experience at staffed depots and Express points.

We value a can-do attitude with a focus on customer satisfaction, and encourage applications from diverse backgrounds to foster an inclusive community at Re.Group.