Deployment Lead

Copeland; Sydney; Hybrid; AUD 180,000 - 260,000; Full time

Job summary

Copeland is seeking a Deployment Lead to consolidate and advance analytics deployments across commercial real estate and grocery portfolios. The role spans Australia, the UK, Europe and North America, leading a senior team and acting as the bridge to Product, Commercial and Customer Success.

You will shape deployment standards, oversee multi-location integration challenges and guide decision-making with senior stakeholders to deliver scalable, auditable results.

Qualifications

• At least 7 years of professional experience in system integration and protocols such as BACnet/Modbus and major vendor platforms.
• Experience with network engineering, edge gateways, VPNs and remote access in client environments.
• Metering knowledge across electrical, thermal, water and gas applications.
• Security-by-design mindset focused on safe, secure customer solutions from the outset.
• Technical delivery leadership across cross-functional teams in HVAC, data modelling and software/architecture.
• Commercial awareness to size work, estimate effort and define scope boundaries.
• Strong stakeholder communication with internal teams and external partners.
• Ability to standardise delivery via SOPs and scalable processes.

Responsibilities

• Technical delivery across both CRE and Grocery divisions, ensuring on-time, quality commitments.
• Define and uphold the deployment standard and technical position with clients and partners.
• Manage capacity including personnel, partners and offshore teams.
• Lead and develop the deployment team and align goals quarterly and yearly.

Skills

System integration

Network engineering

Metering

Security by design

Delivery leadership

Commercial awareness

Stakeholder communication

Delivery processes

Tools

Linux

Containers

Job description

About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Deployment Lead Team: Deployment – CRE (Commercial Real Estate) and Grocery Divisions Reports to: Head of Global Services Location: Melbourne or Sydney (Hybrid) Employment type: Full Time, Permanent Bueno turns the systems already running inside large building portfolios into analytics our customers act on. None of that happens until someone has connected the building, modelled its data and proven the result. That is what the deployment team does, and this role leads it - across commercial real estate and grocery, in Australia, the United Kingdom and Europe, and now North America. It is a role for an engineer who wants to stay close to the technology while leading. You will set the standard the team deploys to, shape how we approach an integration nobody has solved yet and be the person colleagues bring the genuinely hard problem to. You will not be writing the integration yourself, but your judgement on whether an approach will work is what the team and our customers rely on. You will also be the link between deployment and the rest of the business - Product, Commercial, Customer Success and Copeland. You will have the standing to make that happen and a capable, senior team to do it with.

What you will own

• Technical Delivery - the function delivers what it commits to, on time and at the quality our customers expect, across both divisions.
• How Bueno Deploys - the deployment standard, the integration approach, and the technical position we hold with clients, partners and vendors.
• Capacity - the people, delivery partners and offshore team that make the pipeline achievable, and the case for what more is needed.
• The Team - their development and progression, and the goals they work toward each quarter and each year.

What you bring

• At least 7 years' professional experience in the following requirements:
• System integration and protocols - hands-on experience with building management systems from design, project delivery and field commissioning, BACnet and Modbus, Niagara or an equivalent framework, and the major vendor platforms - Schneider, Johnson Controls, Honeywell, Siemens, Delta or Alerton.
• Network engineering - edge gateways, VPNs, subnets and firewall rules, and remote access into customer environments, including working alongside a client IT team to get there.
• Metering - electrical, thermal, water and gas, with the gateways, comms devices and validation that come with them.
• Security by design - an awareness of cyber and information security risk, and a habit of designing solutions that are safe and secure in a customer environment from the outset.
• Technical delivery leadership - experience leading a cross-functional engineering team drawing on different talent pools - HVAC and data modelling, networking, and software or systems architecture - ideally across more than one location or time zone.
• Commercial awareness - you can size a piece of work, explain what it will take, and give a clear view on what is included and what sits outside scope.
• Stakeholder communication - you communicate well with internal teams and external customers and partners, and you can work a difficult conversation through to a shared answer.
• Systemising delivery - you build the SOPs and standard processes that let a delivery operation scale, rather than keeping the method in your head.

Legal authorization to work in the country of employment – sponsorship will not be provided.

Also useful

• Experience delivering through an offshore team or an outsourced delivery partner.
• Data modelling and tagging for analytics, and a view on what makes a model good rather than merely complete.
• HVAC or BMS logic design, or HVAC design experience. Refrigeration controls knowledge is a real bonus.
• Large multi-site rollouts at pace, or grocery and refrigeration estate work.
• Scripting and automation to take repetitive work off the team, including LLM-assisted tooling.
• Linux and containers, enough to be useful in a conversation about an edge device.

Our Commitment to Our PeopleAcross the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & BelongingAt Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity EmployerCopeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.