Department Support & Project Officer

Whittlesea; Whittlesea; Hybrid; AUD 100,000 - 120,000; Full time

Benefits offered by this job

Flexible working

Hybrid work from home

Wellbeing program

Competitive remuneration

Job summary

The City of Whittlesea is seeking a dynamic Compliance & Environmental Health professional to support strategic priorities and enhance service delivery. You will collaborate with leadership and stakeholders, turning ideas into action across Environmental Health, Animal Management, Parking, and more.

The role emphasizes governance, process improvement, and data-driven decision making, with hybrid working arrangements and a strong wellbeing program.

Qualifications

• Experience in project coordination, governance, and administrative support.
• Strong written and verbal communication skills.
• Ability to transform data into actionable insights.

Responsibilities

• Support diverse regulatory safety services and initiatives to improve outcomes.
• Deliver projects and initiatives that enhance performance and service delivery.
• Identify opportunities to improve systems and processes for community and staff.
• Provide strategic, administrative and operational support for departmental activities.
• Translate data into insights to support informed decision making.
• Champion a culture of continuous improvement.

Skills

Project coordination

Governance

Administrative support

Data analysis

Job description

**Core Intro**Working in Compliance & Environmental Health at the City of Whittlesea means no two days are the same. From coordinating strategic projects and supporting the leadership team to analysing data and driving service improvements, you'll play a key role in shaping how we deliver services to our growing community. You'll be supported by a collaborative and friendly team that values initiative, innovation, continuous improvement, and having a laugh. If you enjoy variety, solving problems and making a real impact, you might just find your place with us.**The part you will play**As part of the Compliance & Environmental Health Department you will work closely with the leadership team and our stakeholders to achieve strategic priorities and improve service delivery. You’ll be the person who helps turn ideas into action, with a focus on:* Supporting a diverse range of regulatory safety services, including Environmental Health, Animal Management, City Compliance, Parking Services, School Crossings and Pound Services, to deliver positive outcomes for the community.* The delivery of projects and initiatives that improve performance and outcomes.* Identifying opportunities to improve systems, processes, and the experience for both our community and our staff.* Providing strategic, administrative, and operational support for key departmental activities.* Transform data into insights that support improved decision making.* Helping to champion a culture of continuous improvement.**Let’s talk about you**You will thrive in this role if you:* Are committed to excellent customer service, innovation, and continuous improvement.* Have experience in project coordination, governance, business support, or administration.* Demonstrate excellent written and verbal communication skills.* Are a highly organised professional with strong analytical skills, excellent attention to detail, and the ability to develop meaningful insights from a range of data and contexts.**Why you will love working with us**In addition to the role, we also offer a variety of benefits. Here are just a few:* The total remuneration package is $100,440.08 + Super + Flexible Working This is a full-time role and provides a monthly or fortnightly RDO for full-time staff – your choice!* Flexible working practices, including hybrid working from home arrangements* Comprehensive Wellbeing program, including free exercise classes and discounted gym accessThere are many more benefits available to you, check them out by visiting our website using this link.**Your next steps**This advert is only meant to provide you with an overview, for more details on what makes this a great opportunity, please download the full PD or if you would like to ask questions, please **contact Ryan Allott, Manager Compliance & Environmental Health by email to [e-mail]**When you are ready to apply just click the button below and attach your resume along with a brief covering letter that explains why you feel the role is right for you and tell us what skills you can bring to the team. We welcome applications from international candidates if you have a valid Visa to work inAustralia.The closing date is **12:00am Friday 25****September 2026**. We will review applications as they are received and may organise interviews before the closing date, so don't delay your application if you are interested in being considered. For more information on next steps once you have submitted your application, visit the City of Whittlesea Recruitment page.We recognise that our people are diverse, we create a work environment where all people feel like they can bring their true selves to work, every day. Research tells us that candidates from underrepresented backgrounds often don’t apply for roles if they don’t meet all the criteria – unlike a majority of candidates who meet significantly fewer requirements. We support and encourage you to apply if you are interested; we’d love to know how your unique experience can enhance our team. If you require an adjustment at any time during the recruitment process, please call or email the contact person listed above, along with your preferred method of communication**.**