Department Manager — Retail Operations Leader

Bunnings Group; Cairns Regional; Hybrid; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Exclusive team member benefits

Job summary

Bunnings Group is seeking a Department Manager to oversee daily operations, sales, and high-volume stock within a specialist area. You will lead a 20+ team, drive service excellence, and collaborate with Merchandising, Store Leadership and Health & Safety teams to deliver the Widest Range and Best Prices.

You will train and develop your team, manage rosters, monitor customer feedback, and ensure a safe, engaging workplace while reporting to the Operations Manager and Complex Manager.

Qualifications

• Lead a team of 20+ to deliver Best Experience and safety culture.
• Experience leading teams in retail or high-volume customer-focused organisations.
• Champion safety and policy compliance across store operations.

Responsibilities

• Lead a team of 20+ to maintain an engaged and safe work environment, including opening/closing the store.
• Develop team capability through coaching, engagement and recognition.
• Plan rosters to meet service levels and drive sales while monitoring key metrics.

Skills

Leadership

Team management

Merchandising

Stock control

Safety compliance

Roster planning

KPI tracking

Tools

Retail operations software

Point of Sale (POS)

Job description

Bunnings Group is seeking a Department Manager to oversee daily operations, sales, and high-volume stock within a specialist area. You will lead a 20+ team, drive service excellence, and collaborate with Merchandising, Store Leadership and Health & Safety teams to deliver the Widest Range and Best Prices.

You will train and develop your team, manage rosters, monitor customer feedback, and ensure a safe, engaging workplace while reporting to the Operations Manager and Complex Manager.