Team Manager - Sydney Airport

Prada Group; Sydney; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Transport allowance

Commission scheme

Training and development

Job summary

Prada Sydney Airport seeks a Team Manager to lead a luxury boutique team, drive sales, and deliver exceptional client service. You will oversee daily operations, coach staff, and ensure a premium customer experience aligned with the Prada brand.

You will manage a 38-hour week on a rotating roster across 6am–9pm, seven days a week, in a high-traffic airport environment. Previous luxury retail and leadership experience is essential.

Qualifications

• Minimum 5+ years of luxury retail management experience.
• Airport environment experience is beneficial.
• Proven ability to drive sales and KPIs.

Responsibilities

• Lead and develop the store team to meet sales targets.
• Foster client relationships and implement clienteling initiatives.
• Drive on-floor leadership and training to uphold brand standards.

Skills

People leadership

Customer relationship

Sales target achievement

Luxury fashion knowledge

Job description

The Prada Group was built on a tradition of excellence and with a vision of innovation; joining Prada means working with teams of people motivated by curiosity and dynamism. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth

As a Team Manager in Prada Sydney Airport, you will support the Store Manager with the daily operations of running a successful boutique, through managing your team and leading the business to success.

Please note - Prada Sydney Airport trades from 6am to 9pm, 7 days a week - you must be able to work on a Full Time, 38-hour per week rotating roster across these hours.

What we expect from you:

You will be a natural people leader and will contribute to the positive work culture

You are customer focused – you take pride in building and nurturing genuine relationships with your clients from the selling ceremony to after sales care and clienteling initiatives.

You are sales-savvy and lead by example! You get a buzz when working towards targets and KPI's and you inspire your team to do the same

You have strong commercial awareness, with a deep understanding of contemporary trends and you know what is happening in the local and international market

Ready to roll up your sleeves and support your team on the floor

What you can expect from us:

A competitive remuneration package (including a transport allowance)

Generous incentive and commission scheme

Training and development from the industry's best

Ideal Requirements:

Prior experience within a luxury or high-end fashion brand preferred - a minimum 5+ years of luxury retail experience is required; experience within an Airport environment is beneficial

Minimum 5+ years of management experience within a similar role where you have demonstrated your ability to lead a team

Proven experience driving sales results and working towards KPIs

Passion for the brand

Are you ready to make an impact and step into this exciting role? We'd love to hear from you!