Dental Referrals & CPD Events Lead

My Dental Group; North Sydney; On-site; AUD 65,000 - 95,000; Full time

Job summary

My Dental Group is seeking a motivated, relationship-driven professional to join our team in NSW. You will build and strengthen relationships with referring dentists and dental practice managers, acting as the face of our group within the referral network.

This role combines relationship management, event coordination and referral development, offering a varied position that balances face-to-face engagement, organisation, communication and business growth.

Qualifications

• Experience in the general dental or orthodontic industry is preferred.
• Experience coordinating events and networking functions.
• Excellent interpersonal and communication skills.
• Strong organisational skills and ability to manage multiple priorities.
• Proactive mindset with initiative and ownership.
• Professional and approachable manner.
• Excellent personal presentation.
• Current driver's license and willingness to travel in NSW.

Responsibilities

• Build and maintain strong, professional relationships with referring dentists and dental practice managers through regular face-to-face visits.
• Conduct practice visits to strengthen existing relationships, identify new opportunities and ensure our referral partners feel valued and supported.
• Develop new referral relationships and proactively identify opportunities to grow our referral network.
• Maintain regular contact with referrers via phone, email, visits and other appropriate communication channels.
• Coordinate referrer visits and engagement initiatives in collaboration with our Orthodontists and teams.
• Coordinate and deliver Continuing Professional Development (CPD) events
• Organise lunches, dinners and other engagement opportunities involving our Orthodontists and referring dentists.
• Manage event logistics, communications, invitations and follow up to ensure a professional and engaging experience.
• Identify opportunities for new educational initiatives and events that strengthen relationships and add value to our referral network.
• Monitor referral activity and engagements preparing regular reports to identify opportunities and measure progress.
• Maintain accurate and detailed records of practice visits, referrer interactions and all engagement activities.
• Provide insights and feedback on relationship development and opportunities for growth.
• Work collaboratively with practice teams to improve lead management, referral processes and patient engagement systems.

Skills

Dental industry experience

Event coordination

Interpersonal communication

Organisational skills

Proactive mindset

Professional presentation

Attention to detail

Driver's license

Willingness to travel NSW

Job description

My Dental Group is seeking a motivated, relationship-driven professional to join our team in NSW. You will build and strengthen relationships with referring dentists and dental practice managers, acting as the face of our group within the referral network.

This role combines relationship management, event coordination and referral development, offering a varied position that balances face-to-face engagement, organisation, communication and business growth.