Dental Receptionist - Full-Time with Growth & Training

Pacific Smiles Group; Brisbane; On-site; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Above award wages

Penalty rates

Training provided

Career development

Supportive team culture

Job summary

Pacific Smiles Group is seeking experienced Dental Receptionists for our Mitchelton centre in Queensland. This full-time role offers a mix of weekday and regular rotating weekend shifts, with opportunities to grow within a growing national dental network.

You will greet patients, manage bookings, coordinate appointments, handle payments and health fund claims, and support the clinical team with DA duties when needed. Join a supportive team focused on delivering exceptional patient care.

Qualifications

• Previous dental/medical reception experience essential.
• Some Dental Assistant knowledge or exposure is preferred.
• Excellent communication with a warm, patient-focused manner.
• Strong organisation and time management skills.
• Flexible and adaptable to support a growing centre.

Responsibilities

• Front-of-house reception duties: greeting patients, check-in/out.
• Patient scheduling, phone enquiries and appointment coordination.
• Processing payments, health fund claims and patient queries.
• Delivering a warm, professional first impression for every patient.
• Supporting the clinical team with DA duties: preparing treatment rooms and sterilisation.
• Collaborating with dentists and the team to keep the clinic running smoothly.

Skills

Dental reception experience

Communication excellence

Teamwork & collaboration

Organisation & time management

Flexibility & adaptability

DA knowledge (preferred)

Reliability & professionalism

Job description

Pacific Smiles Group is seeking experienced Dental Receptionists for our Mitchelton centre in Queensland. This full-time role offers a mix of weekday and regular rotating weekend shifts, with opportunities to grow within a growing national dental network.

You will greet patients, manage bookings, coordinate appointments, handle payments and health fund claims, and support the clinical team with DA duties when needed. Join a supportive team focused on delivering exceptional patient care.