Dental Receptionist: Flexible Hours, Stellar Patient Care

Wise Dental; Sydney; On-site; AUD 45,000 - 65,000; Full time

Job summary

Wise Dental in Macquarie Park (Sydney) is seeking an experienced dental receptionist to join a busy, patient-focused practice. You will welcome patients, manage appointments, handle payments and coordinate with dentists and staff.

Candidates should have 2–3 years of receptionist experience in a dental setting, be proficient with Dental4Windows (D4W), and flexible to work weekdays, evenings and weekends. The role offers full-time or part-time hours.

Qualifications

• 2–3 years of experience as a Dental Receptionist.
• Experience using Dental4Windows (D4W) is essential.
• Strong communication and interpersonal skills.

Responsibilities

• Welcoming patients and providing exceptional customer service.
• Managing patient appointments, bookings and cancellations.
• Answering phone calls, responding to emails and handling patient enquiries.
• Processing payments, health fund claims and HICAPS transactions.
• Coordinating treatment appointments and following up with patients.
• Managing patient recalls, appointment confirmations and outstanding treatment bookings.
• Maintaining accurate patient records and updating information using Dental4Windows (D4W).
• Liaising with dentists, clinical staff and external laboratories.

Skills

Dental reception experience

Customer service

Flexible scheduling

Tools

Dental4Windows (D4W)

Job description

Wise Dental in Macquarie Park (Sydney) is seeking an experienced dental receptionist to join a busy, patient-focused practice. You will welcome patients, manage appointments, handle payments and coordinate with dentists and staff.

Candidates should have 2–3 years of receptionist experience in a dental setting, be proficient with Dental4Windows (D4W), and flexible to work weekdays, evenings and weekends. The role offers full-time or part-time hours.