Dental Assistant/Receptionist

Abano Healthcare Group; Caloundra; On-site; AUD 34,000 - 48,000; Full time

Job summary

1300SMILES Caloundra is seeking a motivated Dental Assistant/Receptionist to support clinicians and ensure patients have a positive experience. You will help with chairside assisting, reception duties and front-desk tasks in a friendly, busy clinic on a casual basis.

The role requires dental assisting and/or reception experience, strong communication and organisational skills, and a team-oriented attitude. Join a well-established practice within the Abano Healthcare Group.

Qualifications

• Previous dental assisting and/or dental reception experience
• Friendly, approachable and professional manner
• Excellent communication and customer service skills
• Strong organisational skills and attention to detail
• Ability to multitask and stay calm in a busy environment
• Positive attitude and willingness to help the team
• Genuine passion for patient care
• Ability to work effectively as part of a close-knit team
• Willingness to learn and develop skills

Responsibilities

• Chairside assisting across a range of dental procedures
• Preparing surgeries, instruments and materials
• Maintaining sterilisation and infection control standards
• Welcoming patients and providing exceptional customer service
• Managing appointments, calls and patient enquiries
• Processing payments and assisting with general reception duties
• Maintaining accurate patient records
• Supporting the wider team to ensure smooth running of the practice

Skills

Dental assisting

Reception experience

Excellent communication

Customer service

Organisational skills

Multitasking

Education

Dental assisting/reception experience (preferred)

Job description

Company Description

At 1300SMILES Caloundra, we’re looking for a motivated and reliable Dental Assistant/Receptionist to join our friendly and supportive team on a casual basis, 3 to 4 days a week.

Our practice has been part of the Caloundra community for many years, with a loyal patient base and a strong reputation for high-quality care. Conveniently located near Bulcock Beach, we’re a busy, well-established clinic that prides itself on delivering a great patient experience and working together as a close-knit team.

You’ll be joining an experienced and supportive team who genuinely enjoy what they do, creating a positive, collaborative environment where everyone pitches in and supports one another. We take pride in our culture and are committed to helping our people grow and succeed.

This is a fantastic opportunity to be part of a well-run practice where patient care and team culture are at the heart of everything we do.

Job Description

As a Dental Assistant/Receptionist, you will play a key role in supporting our clinicians and ensuring our patients have a positive experience. Your responsibilities will include:

• Chairside assisting across a range of dental procedures
• Preparing surgeries, instruments and materials
• Maintaining sterilisation and infection control standards
• Welcoming patients and providing exceptional customer service
• Managing appointments, calls and patient enquiries
• Processing payments and assisting with general reception duties
• Maintaining accurate patient records
• Supporting the wider team to ensure the smooth running of the practice

Qualifications

We’re looking for someone who is confident working in both a clinical and reception environment and enjoys having a varied role.

Ideally, you will have:

• Previous dental assisting and/or dental reception experience
• A friendly, approachable and professional manner
• Excellent communication and customer service skills
• Strong organisational skills and attention to detail
• The ability to multitask and stay calm in a busy environment
• A positive attitude and willingness to jump in and help the team
• A genuine passion for patient care
• The ability to work effectively as part of a close-knit team
• A willingness to learn and develop your skills

Additional Information

At 1300SMILES, our people are at the heart of what we do. We’re passionate about creating a supportive environment where our teams can thrive and, most importantly, provide our patients with an exceptional experience.

You’ll be joining a welcoming practice where you can build strong relationships with patients, clinicians and your teammates while developing your skills across both dental assisting and reception.

1300Smiles Caloundra is proudly part of the Abano Healthcare Group.