Dental & Medical Receptionist — Patient Care & Scheduling

McCourt Street Day Surgery; Perth; On-site; AUD 48,000 - 64,000; Full time

Job summary

Perth Oral & Maxillofacial Surgery in West Leederville is seeking a friendly, organised Medical Receptionist to join our busy practice. The role involves greeting patients, handling inquiries, coordinating appointments and assisting with surgical scheduling.

You'll liaise with hospitals and surgeons, support treatment coordination and manage invoicing and Medicare claims. Prior medical or dental reception experience is essential, with Genie software experience advantageous.

Qualifications

• Minimum 2 years' medical or dental reception experience.
• Genie software experience is advantageous.
• Excellent communication and organisational abilities.
• Ability to thrive in a busy environment with strong patient focus.

Responsibilities

• Greet patients and be the first point of contact in a warm, professional manner.
• Manage incoming calls, emails and appointment enquiries; book consultations and theatre scheduling.
• Liaise with hospitals, specialists and allied health professionals.
• Assist with patient treatment coordination and surgical preparation.
• Manage patient accounts, invoicing and Medicare claiming.
• Daily administrative tasks including scanning, filing and correspondence.
• Support the Senior Secretary with day-to-day operations.

Skills

Communication

Organization

Multitasking

Interpersonal skills

Patient care

Phone & email handling

Tools

Genie software

Job description

Perth Oral & Maxillofacial Surgery in West Leederville is seeking a friendly, organised Medical Receptionist to join our busy practice. The role involves greeting patients, handling inquiries, coordinating appointments and assisting with surgical scheduling.

You'll liaise with hospitals and surgeons, support treatment coordination and manage invoicing and Medicare claims. Prior medical or dental reception experience is essential, with Genie software experience advantageous.