Senior Dental/Medical Receptionist

McCourt Street Day Surgery; Perth; On-site; AUD 48,000 - 64,000; Full time

Job summary

Perth Oral & Maxillofacial Surgery in West Leederville is seeking a friendly, organised Medical Receptionist to join our busy practice. The role involves greeting patients, handling inquiries, coordinating appointments and assisting with surgical scheduling.

You'll liaise with hospitals and surgeons, support treatment coordination and manage invoicing and Medicare claims. Prior medical or dental reception experience is essential, with Genie software experience advantageous.

Qualifications

• Minimum 2 years' medical or dental reception experience.
• Genie software experience is advantageous.
• Excellent communication and organisational abilities.
• Ability to thrive in a busy environment with strong patient focus.

Responsibilities

• Greet patients and be the first point of contact in a warm, professional manner.
• Manage incoming calls, emails and appointment enquiries; book consultations and theatre scheduling.
• Liaise with hospitals, specialists and allied health professionals.
• Assist with patient treatment coordination and surgical preparation.
• Manage patient accounts, invoicing and Medicare claiming.
• Daily administrative tasks including scanning, filing and correspondence.
• Support the Senior Secretary with day-to-day operations.

Skills

Communication

Organization

Multitasking

Interpersonal skills

Patient care

Phone & email handling

Tools

Genie software

Job description

Perth Oral & Maxillofacial Surgery is seeking a friendly, organised, professional and experienced Dental/Medical Receptionist to join our busy practice in West Leederville.

This role is ideal for someone who enjoys working in a fast-paced medical environment and takes pride in providing exceptional patient care and administrative support. The successful applicant will work closely with our Senior Secretary and surgical team to ensure the smooth day-to-day running of the practice.

About the Role

• Greeting patients and providing a warm and professional first point of contact
• Managing incoming calls, emails and appointment enquiriesBooking patient consultations and assisting with theatre scheduling
• Liaising with hospitals, specialists and allied health professionals
• Assisting with patient treatment coordination and surgical preparation
• Managing patient accounts, invoicing and Medicare claiming
• Daily administrative tasks including scanning, filing and correspondence
• Supporting the Senior Secretary with the day-to-day running of the practice

About You

• Excellent communication and interpersonal skills
• Strong attention to detail and organisational ability
• The ability to multitask and work efficiently in a busy environment
• Professional presentation and a compassionate approach to patients
• Sound computer and typing skills
• Previous medical or dental reception experience is essential. Minimum 2 years
• Experience with Genie software advantageous, but not essential

This role involves a high level of patient interaction and close liaison with oral and maxillofacial surgeons, hospitals and other medical professionals. We are looking for someone reliable, proactive and eager to become part of a supportive long-standing team.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a medical receptionist?
• How much notice are you required to give your current employer?

What can I earn as a Medical Receptionist