Dental Front Desk & Patient Experience Coordinator

Dental Lounge; Sydney; On-site; AUD 50,000 - 65,000; Full time

Job summary

Dental Lounge is seeking a friendly Clinic Coordinator/Receptionist to join our CBD-based practice. You will be the first point of contact for patients, handling bookings, inquiries, and day-to-day reception duties to support a smooth patient experience.

Ideal candidates have reception experience in healthcare, strong communication, and excellent organisational skills. The role requires the ability to multitask in a busy environment while delivering exceptional patient care in a conveniently

Qualifications

• Previous receptionist experience in healthcare or dental settings.
• Excellent verbal and written communication.
• Strong organisational skills and attention to detail.

Responsibilities

• Warmly greet and assist patients as they arrive and maintain a welcoming reception area.
• Manage appointments and patient inquiries via phone and in person.
• Coordinate billing and insurance claims and maintain patient records.
• Proactively rebook patients and support patient flow with dental professionals.

Skills

Customer service

Communication

Organization

Multitasking

Dental terminology

Job description

Dental Lounge is seeking a friendly Clinic Coordinator/Receptionist to join our CBD-based practice. You will be the first point of contact for patients, handling bookings, inquiries, and day-to-day reception duties to support a smooth patient experience.

Ideal candidates have reception experience in healthcare, strong communication, and excellent organisational skills. The role requires the ability to multitask in a busy environment while delivering exceptional patient care in a conveniently