dental coordinator\\practice manager

SC dental care; Ipswich City; On-site; AUD 90,000 - 120,000; Full time

Job summary

Spring Mountain Dental Surgery in Ipswich, Australia, seeks a Practice Manager/ dental coordinator to blend reception duties with administrative and management responsibilities. You will ensure smooth operations, support the clinical team, and help shape the practice's ongoing development.

This role suits someone who enjoys variety and prides themselves on running an efficient, welcoming clinic. Experience in dental or healthcare administration is preferred.

Qualifications

• Experience in dental or healthcare administration/management preferred.
• Friendly, approachable, and confident engaging with patients.
• Highly organised, reliable, and able to work independently.

Responsibilities

• Oversee daily practice operations and workflow.
• Manage reception duties, patient bookings, and enquiries.
• Perform weekly administrative and management tasks.
• Support the practice owner with scheduling and organisational duties.
• Lead daily huddles and assist with team communication.
• Assist with financial reporting and basic bookkeeping (Xero).
• Manage HR tasks including onboarding, recruitment, and staff support.
• Maintain stock levels, ordering, and supplier relationships.
• Help with marketing, patient engagement, and local community presence.
• Maintain compliance with infection control standards and clinic policies.

Skills

Reception

Administrative management

Team communication

Customer service

Marketing & community engagement

Tools

Xero

Job description

As Practice Manager/ dental coordinator, you'll be responsible for a blend of reception duties and administrative/management tasks. You'll ensure systems run smoothly, support the clinical team, and help shape the ongoing development of the practice. This role suits someone who enjoys variety, thrives in a close-knit environment, and takes pride in running an efficient, welcoming practice.

Key responsibilities

Oversee daily practice operations and workflow

Manage reception duties, patient bookings, and enquiries

Perform weekly administrative and management tasks

Support the practice owner with scheduling and organisational duties

Lead daily huddles and assist with team communication

Assist with financial reporting, KPIs, and basic bookkeeping (Xero)

Manage HR tasks including onboarding, recruitment, and staff support

Maintain stock levels, ordering, and supplier relationships

Help with marketing, patient engagement, and local community presence

Maintain compliance with infection control standards and clinic policies

About you

Experience in dental or healthcare administration/management preferred

Friendly, approachable, and confident engaging with patients

Familiarity with Xero is desirable, but training can be provided

Highly organised, reliable, and able to work independently

Strong communicator with a hands-on, team-focused attitude

About us

Spring Mountain Dental Surgery is a privately owned clinic committed to high-quality care and building long-term patient relationships.

Supportive, close-knit team environment

Opportunity to influence practice systems and processes

A role with autonomy and variety

A caring workplace where patient relationships come first