Dental Assistant/Receptionist - West Pymble Dental Surgery

Abano Healthcare; Sydney; Vor Ort; AUD 45.000 - 65.000; Vollzeit

Zusammenfassung

Abano Healthcare's West Pymble Dental Surgery is seeking a friendly dental receptionist to be the first point of contact, greet patients, manage appointments, answer phones, and handle enquiries with professionalism. You will support day-to-day reception duties and help maintain an efficient practice flow.

Join a long-established practice near West Pymble, with flexible permanent, part-time, and casual opportunities.

Qualifikationen

• Experience in dental reception and/or assisting.
• Certificate III/IV in Dental Assisting (advantageous).
• Confident with patients and working closely with the clinical team.
• Reliable, trustworthy and team-focused.
• Experience with D4W (advantageous).
• Genuine interest in providing a great patient experience.

Aufgaben

• Welcoming patients and providing a friendly, professional first point of contact.
• Managing the appointment book, including scheduling, confirming and following up appointments.
• Answering phones and handling patient enquiries confidently.
• Processing payments, billing and HICAPS claims.
• Managing day-to-day reception administration.
• Keeping reception organised and running smoothly.
• Communicating clearly with patients, dentists and the wider practice team.
• Confidently managing reception when the Practice Manager is unavailable.
• Supporting sterilisation and infection control when required following structured training.
• Working closely with the clinical team to help maintain an efficient practice flow.

Kenntnisse

Dental reception experience

Dental assisting experience

Patient-facing skills

Team collaboration

Dental software (D4W) experience

Ausbildung

Certificate III/IV in Dental Assisting

Tools

D4W dental software

Jobbeschreibung

Job Description

• Welcoming patients and providing a friendly, professional first point of contact
• Managing the appointment book, including scheduling, confirming and following up appointments
• Answering phones and handling patient enquiries confidently
• Processing payments, billing and HICAPS claims
• Managing day-to-day reception administration
• Keeping reception organised and running smoothly
• Communicating clearly with patients, dentists and the wider practice team
• Confidently managing reception when the Practice Manager is unavailable
• Supporting sterilisation and infection control when required following structured training
• Working closely with the clinical team to help maintain an efficient practice flow

Qualifications

• Have previous experience in dental reception and/or assisting
• Hold a Certificate III or IV in Dental Assisting (advantageous but not essential)
• Be confident supporting patients and working closely with the clinical team
• Bring a reliable, trustworthy and team-focused approach to your work
• Have experience with dental practice software such as D4W (advantageous but not essential)
• Have a genuine interest in providing a great patient experience

Additional Information

• Permanent full-time, part-time and casual opportunities available
• Up to $40 per hour, depending on experience
• Join a supportive team that values experienced and reliable people
• Be part of a practice that has been caring for the local community for more than 40 years
• Convenient West Pymble location at Philip Mall, close to shops and cafés
• Access to further training, development and career opportunities across the wider Abano Healthcare network

West Pymble Dental Surgery is proudly part of the Abano Healthcare Group.

At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.