Dental Assistant/Receptionist Immediate Start

Garden City Dental Practice Toowoomba; Toowoomba Regional; On-site; AUD 44,000 - 65,000; Full time

Benefits offered by this job

Training opportunities

Work-life balance

Immediate start

Job summary

Garden City Dental Practice Toowoomba is seeking a skilled Dental Assistant/Receptionist to join our team on a full-time basis in Toowoomba, QLD. You will be the first point of contact for patients, assisting dentists and managing reception duties to ensure a welcoming and efficient practice.

The ideal candidate will have experience in dental assistance or healthcare administration, strong communication skills, and a commitment to infection control.

Qualifications

• Previous experience as a dental assistant or similar clinical support role is preferred.
• Experience in a reception or administrative role, ideally within a healthcare setting.
• Strong communication and interpersonal skills with patients, team members and external contacts.
• Excellent organisational and time management abilities.
• Proficiency with dental practice management software and general computer skills.
• A keen eye for detail and accuracy when handling patient records and appointments.
• The ability to work efficiently in a fast-paced environment.
• A commitment to maintaining high standards of infection control and sterilisation protocols.
• A friendly, patient-focused attitude and genuine interest in providing excellent customer service.
• Flexibility and willingness to support the broader practice team as required.

Responsibilities

• Greeting patients, scheduling appointments, and maintaining accurate patient records.
• Assisting dentists during clinical procedures by preparing treatment areas and sterilising instruments.
• Taking and processing patient payments and handling billing enquiries.
• Answering telephone calls and managing patient communications professionally.
• Maintaining confidentiality and complying with healthcare regulations and data protection standards.
• Preparing dental materials and equipment for procedures.
• Managing the reception area to ensure it remains clean, organised and welcoming.
• Assisting with administrative duties including ordering supplies and maintaining inventory.
• Supporting the practice team to ensure quality patient care and positive patient experiences.

Skills

Dental assistant experience

Reception/administration

Communication skills

Time management

Infection control

Customer service

Dental software

Practice management software

Tools

Practice management software

Job description

Garden City Dental Practice Toowoomba – Toowoomba QLD

Garden City Dental Practice Toowoomba is seeking a skilled and enthusiastic Dental Assistant/Receptionist to join our team on a full-time basis. This is an immediate start opportunity based in Toowoomba, QLD. As a Dental Assistant/Receptionist, you will play a vital role in delivering exceptional patient care and ensuring the smooth operation of our dental practice. You will be the first point of contact for our patients and will work alongside our dental professionals to provide a welcoming, efficient, and professional service.

Key responsibilities

• Greeting patients, managing appointment scheduling and maintaining accurate patient records


• Assisting dentists during clinical procedures by preparing treatment areas and sterilising instruments


• Taking and processing patient payments and handling billing enquiries


• Answering telephone calls and managing patient communications professionally


• Maintaining confidentiality and complying with all relevant healthcare regulations and data protection standards


• Preparing dental materials and equipment for procedures


• Managing the reception area to ensure it remains clean, organised and welcoming


• Assisting with administrative duties including ordering supplies and maintaining inventory


• Supporting the practice team to ensure quality patient care and positive patient experiences

What we're looking for

• Previous experience working as a dental assistant or in a similar clinical support role is preferred


• Experience in a reception or administrative role, ideally within a healthcare setting


• Strong communication and interpersonal skills with the ability to interact professionally with patients, team members and external contacts


• Excellent organisational and time management abilities


• Proficiency with dental practice management software and general computer skills


• A keen eye for detail and accuracy when handling patient records and appointments


• The ability to work efficiently in a fast-paced environment


• A commitment to maintaining high standards of infection control and sterilisation protocols


• A friendly, patient-focused attitude and genuine interest in providing excellent customer service


• Flexibility and willingness to support the broader practice team as required

What we offer

We offer a supportive and collaborative working environment where your contribution is valued and recognised. Garden City Dental Practice Toowoomba is committed to the professional development and wellbeing of our team members. We provide ongoing training opportunities to help you develop your skills and progress your career in dentistry. We foster a workplace culture that prioritises work-life balance and employee satisfaction, and we encourage open communication and teamwork. This is an immediate start opportunity, making it an ideal position for someone ready to begin their role quickly.

About us

Garden City Dental Practice Toowoomba is a dedicated dental practice committed to delivering high-quality, compassionate dental care to our patients in the Toowoomba community. We believe in creating a welcoming environment where patients feel comfortable and well cared for. Our practice is built on a foundation of professionalism, clinical excellence and patient-centred care. We are proud of our reputation for providing comprehensive dental services in a modern, friendly practice setting. Our team is passionate about oral health and committed to making a positive difference in the lives of our patients.