Dental Assistant / Receptionist

Arc Dental Surrey Hills; Melbourne; Sur place; AUD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive remuneration

Modern clinic environment

On-site staff parking

Mentorship & collaboration

Career growth & training

Résumé du poste

Arc Dental Surrey Hills invites an experienced Dental Assistant / Receptionist to join our growing, people-first practice on a casual or permanent part-time basis in Melbourne's Surrey Hills.

We blend advanced dental technology with a calm, patient-centered approach, offering mentorship, a modern workspace, and opportunities to grow while delivering exceptional care and smooth, welcoming patient journeys.

Qualifications

• Minimum 1 year of dental experience.
• Exceptional written and verbal English communication.
• Front-desk or admin experience in dental/health settings preferred.
• Calm, reassuring presence to ease patient anxiety.
• Ability to balance clinical and administrative duties.

Responsabilités

• Provide chair-side assistance across procedures.
• Manage reception, patient journeys and inquiries.
• Handle billing, health fund claims and rebates.
• Maintain infection control and sterilisation standards.
• Bridge clinical chair-side work with front-office admin.
• Support culture building and practice standards.

Connaissances

Dental assisting

Reception

English communication

Description du poste

Tired of the routine clinical treadmill? Arc Dental Surrey Hills invites an experienced, passionate Dental Assistant / Receptionist to help shape our growing, people‑first practice on a casual or permanent part‑time basis.

Imagine working in a clinical environment that transcends the conventional cycle of routine dentistry. At Arc Dental, we champion a comprehensive, full‑mouth approach to long‑term health, offering a supportive space where your skills are actively nurtured and patient care is always deliberate, thorough, and unhurried.

About Us

Founded two years ago, Arc Dental was built on a singular conviction: exceptional dentistry must center on the individual, not just the procedure. Located in Surrey Hills, our purpose‑built practice rejects the sterile, clinical feel of traditional clinics. Instead, we have cultivated a calm, welcoming sanctuary designed to alleviate dental anxiety and elevate the entire patient experience.

We deliver a comprehensive spectrum of advanced care—ranging from preventive mastery and meticulous restorations to modern aesthetics, clear aligners, implants, and sedation dentistry. Because we embrace a holistic, full‑mouth philosophy, our treatment plans are never rushed; they are thoughtful, tailored, and executed to the highest standard.

Joining us means becoming part of a forward‑thinking team that values trust, professional growth, and uncompromised quality of care.

The Role

• Advanced Clinical Partnership: Deliver expert chair‑side assistance across a comprehensive scope of procedures, seamlessly integrating state‑of‑the‑art technology such as EMS Airflow and digital imaging.

• Executive Concierge & Reception: Serve as the welcoming face of the practice, expertly managing patient journeys, appointment coordination, and enquiries with warmth and discretion.

• Financial Administration: Accurately manage billing, health fund claims, and on‑the‑spot rebates with meticulous attention to detail.

• Uncompromising Clinical Safety: Uphold stringent sterilisation protocols and infection control standards to protect patient and team safety.

• Operational Synergy: Drive a smooth, efficient daily workflow by bridging clinical chair‑side support with front‑office administration.

• Culture Stewardship: Act as a foundational pillar in a growing practice, helping to shape our clinical standards, patient experience, and core values.

Who We're Looking For

• Experience & Communication: A minimum of 1 year of dental experience backed by exceptional written and verbal English communication.

• Philosophy Alignment: A natural resonance with comprehensive, patient‑first care — recognizing that every clinical interaction involves a human being, not just a procedure.

• Health Sector Acumen: Prior front‑desk or administrative experience within a dental or premier health setting is highly regarded.

• Emotional Intelligence: Poised interpersonal skills and a calming, reassuring presence that effortlessly diffuses patient anxiety.

• Composure & Initiative: The ability to balance multitasking across clinical and administrative duties with grace, clarity, and composure under pressure.

• Meticulous Precision: Unwavering attention to detail across infection control protocols, practice records, and schedule management.

• Collaborative Adaptability: A proactive, team‑first mindset suited to an agile, growing practice where your flexibility and input directly influence our success.

Benefits We Offer

• Competitive Remuneration: Above‑award salary that reflects your expertise, dedication, and value to the team.

• State‑of‑the‑Art Environment: Work in a modern, purpose‑built practice equipped with advanced dental technology.

• Staff Parking: Convenient, secure underground parking available on‑site for all team members.

• Mentorship & Collaboration: Partner alongside skilled practitioners with diverse clinical backgrounds, expanding your professional horizons every day.

• Dedicated Growth: Tangible investments in your career through ongoing professional development, training, and clear paths for advancement.

At Arc Dental, you won't just support daily operations — your expertise, empathy, and ambition will directly influence the culture, reputation, and future of our clinic.