Dental Assistant - Patient Focus & Cosmetic Support (FT)

Totally Smiles; Melbourne; Hybrid; AUD 25,000 - 35,000; Full time

Benefits offered by this job

Competitive hourly rate

Varied role

Opportunity to make a difference

Employee Assistance Program

Exclusive discounts and cashback on a

Job summary

Totally Smiles Pakenham is seeking an experienced Dental Assistant to join our welcoming team on a full-time basis, with shifts across Monday to Saturday. We operate a modern 4-chair practice focused on patient-centered care in a busy, friendly environment.

Join our supportive team and contribute to a wide range of general and cosmetic treatments, while ensuring exceptional patient experiences and efficient workflow in a central Pakenham location.

Qualifications

• Cert III or IV in Dental Assisting is beneficial but not mandatory.
• Excellent verbal and written communication skills.
• Prior experience with EXACT dental software program is beneficial.
• Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment.

Responsibilities

• Greet patients and prepare them for procedures.
• Prepare and sterilise dental instruments, assist during examinations and procedures, and maintain a clean and organised treatment area.
• Monitor dental supplies levels, ensuring the treatment room is well-stocked and organised.
• Provide patients with post-operative care instructions and educate them about oral hygiene and preventive care.
• Work closely with dentists, hygienists, and other staff to ensure a smooth workflow and positive patient experience.
• Adhere to all safety and infection control protocols, as well as regulatory requirements in the dental practice.

Skills

Dental assisting

Patient care

Infection control

Sterilisation

Communication

Education

Cert III or IV in Dental Assisting

Tools

EXACT dental software

Job description

About the position:

Totally Smiles Pakenham is currently seeking an experienced Dental Assistant to join our welcoming team on a full-time basis. We are open Monday to Saturday, so shifts will be rostered across these days.

Join our supportive and friendly team, where we offer a wide range of general and cosmetic treatments in our modern 4-chair practice.

Our dentists and team are highly patient-focused, ensuring the highest quality treatments and patient-centred care are delivered every time. Conveniently located in the heart of Pakenham, we are close to local shops and cafes, making it a great place to work.

Key Responsibilities:

• Patient Care: Assist with patient management, including greeting patients, preparing them for procedures, and ensuring their comfort.
• Clinical Support: Prepare and sterilise dental instruments, assist the dentist during examinations and procedures, and maintain a clean and organised treatment area.
• Inventory Management: Monitor dental supplies levels, ensuring the treatment room is well-stocked and organised.
• Patient Education: Provide patients with post-operative care instructions and educate them about oral hygiene and preventive care.
• Team Collaboration: Work closely with dentists, hygienists, and other staff to ensure a smooth workflow and positive patient experience.
• Compliance: Adhere to all safety and infection control protocols, as well as regulatory requirements in the dental practice.

What we can offer you:

• 💰 Competitive hourly rate
• 🧩 Varied role
• 🦷 Opportunity to make a difference
• 🤝 Access to out internal Employee Assistant Program
• 🤑 Unlock exclusive discounts and cashback offers on the Work App
• 🏅 Certified Great Place to Work two years in a row 2024 & 2025

What do you need to succeed:

• Prior experience as a Dental Assistant is essential
• A Cert III or IV in Dental Assisting is beneficial but not mandatory
• Excellent verbal and written communication skills
• Prior experience with EXACT dental software program is beneficial
• Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment
• Capability to address patient concerns and resolve issues with professionalism and empathy
• Attention to detail

What's Next:

If you’re excited about the opportunity to help us grow, we’d love to hear from you. Applications will be reviewed as they come in, so don’t hesitate—click APPLY NOW!