Delivery Systems Lead - Atlassian & AI Tooling

Medibank; Melbourne; On-site; AUD 180,000 - 240,000; Full time

Job summary

Medibank invites a strategic Squad Lead to shape the enterprise delivery system and its Atlassian ecosystem across Medibank, ahm and Amplar Health. You’ll own the vision, governance and evolution, enabling teams to plan, govern, deliver and measure change effectively.

You will lead a small team, drive multi-year roadmaps, and push AI and automation adoption across planning, delivery, governance and reporting activities, while strengthening governance and reducing manual effort.

Qualifications

• Experience leading complex delivery systems or enterprise products.
• Strong knowledge of agile and lean delivery practices.
• Experience with Atlassian products and integrated toolchains.
• Ability to translate enterprise requirements into scalable product capabilities.
• Strategic planning, prioritisation and roadmap development skills.
• Data-driven with delivery metrics to improve outcomes.
• Understanding governance, risk, security, privacy and compliance.
• People leadership and capability development.

Responsibilities

• Define and lead the product vision, strategy and multi-year roadmap for Medibank's enterprise delivery system.
• Own and prioritise the product backlog based on business value, user needs, operational performance and regulatory requirements.
• Provide end-to-end ownership of the integrated Atlassian toolchain, supporting products and integrations.
• Set platform architecture, configuration, workflow, permissions and operating standards.
• Build a trusted enterprise delivery data model that connects objectives, portfolios, initiatives, teams and outcomes.
• Deliver meaningful dashboards, reporting and insights that support evidence-based decision-making.
• Lead the adoption of AI and automation across planning, delivery, governance and reporting activities.
• Explore and implement Atlassian AI, Rovo, intelligent agents and automated workflows.
• Improve user experience through onboarding, training, support and feedback mechanisms.
• Embed governance, auditability, traceability and risk-in-change requirements into the delivery system.
• Lead and develop a small direct team while influencing a broader community of delivery practitioners.

Skills

Delivery leadership

Atlassian tools

Strategic planning

Stakeholder engagement

AI and automation

Tools

Atlassian Jira/Confluence

Job description

Medibank invites a strategic Squad Lead to shape the enterprise delivery system and its Atlassian ecosystem across Medibank, ahm and Amplar Health. You’ll own the vision, governance and evolution, enabling teams to plan, govern, deliver and measure change effectively.

You will lead a small team, drive multi-year roadmaps, and push AI and automation adoption across planning, delivery, governance and reporting activities, while strengthening governance and reducing manual effort.