Delivery Operations Manager

KONE; Sydney; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Competitive remuneration package

12.5% superannuation

Car allowance

Bonus

Career development

Flexible workplace

Onsite parking

Gym access

Employee wellbeing initiatives

Job summary

KONE in Mascot, NSW seeks an experienced Delivery Operations Manager to lead a portfolio of installation projects across NSW. You will oversee a team of project managers, supervisors and installation professionals, driving safety, quality and commercial performance while delivering complex construction programs.

Ideal candidates bring proven leadership in construction or operations management, strong stakeholder management, and a customer-first approach to ensure on-time, on-budget project

Qualifications

• Proven experience leading construction/project delivery teams.
• Strong ability to manage stakeholders across a matrix organisation.
• Demonstrated track record in delivering safe, quality-focused projects on time and within budget.

Responsibilities

• Build a culture of safety, quality and excellence in project delivery.
• Lead and develop a dynamic operations team across NSW.
• Drive safe, efficient and profitable delivery of installation projects.
• Support delivery of complex construction projects with Tier 1 builders and key customers.
• Partner with stakeholders to manage capacity planning, workforce allocation and resourcing.
• Manage project performance including forecasting, productivity, financial outcomes and customer satisfaction.
• Foster strong relationships with leadership teams and functional leaders.
• Identify opportunities to improve operational efficiency and add value to customer projects.

Skills

People leadership

Stakeholder influence

Project delivery

Strategic thinking

Education

Engineering/Construction Mgmt degree

Job description

Every day, our people help keep communities moving through world-class elevator, escalator and building access solutions that shape the flow of urban life. Through our technical expertise and digital connectivity, we're transforming the customer experience and improving the flow of urban life.

As we continue to grow, we're looking for an experienced Delivery Operations Manager to join our team based in Mascot, NSW.

Why this Role?

This is a dynamic leadership opportunity where you'll have a direct impact on the successful delivery of major projects across the state.

You'll lead and inspire a team of Project Managers, Supervisors and installation professionals, driving safety, quality, customer satisfaction and operational performance across your portfolio.

This role is ideal for an experienced construction or project delivery leader who enjoys developing high-performing teams, building strong customer relationships and delivering exceptional business outcomes.

This role is ideal for an experienced construction, operations or project delivery leader who thrives on developing high-performing teams, building strong customer partnerships and delivering outstanding commercial and operational results.

What You'll Be Doing

Building a culture that embraces safety, quality and excellence in project delivery.

Leading and developing a dynamic operations team across NSW.

Driving the safe, efficient and profitable delivery of installation projects.

Supporting the delivery of complex construction projects with Tier 1 builders and key customers.

Partnering with stakeholders to proactively manage capacity planning, workforce allocation and resourcing.

Managing project performance including forecasting, productivity, financial outcomes and customer satisfaction.

Creating strong relationships with your leadership team, Regional Directors and functional leaders.

Identifying opportunities to improve operational efficiency and add value to customer projects through seamless and reliable delivery.

Ensuring projects are delivered in line with KONE's safety, quality and operational standards.

Are You the One?

We're looking for a collaborative and commercially minded leader who can influence stakeholders, develop people and drive results.

You’ll ideally have:

Demonstrated success in construction, project delivery or operations management.

Tertiary qualifications in Engineering, Construction Management, Business or a related discipline.

Proven people leadership experience and the ability to develop high-performing teams.

Strong contract, planning and financial management skills.

Experience managing project costs, revenue and operational performance.

Strong strategic thinking, governance and project management capabilities.

The ability to navigate complex stakeholder environments and influence across a matrix organisation.

A customer-first mindset and passion for delivering outstanding outcomes.

A commitment to safety, quality and continuous improvement.

Experience within the lift, escalator, building services or construction industry will be highly regarded.

Why Join KONE?

At KONE, you're not just taking a job. You're building a career with one of the world's leading elevator and escalator companies.

We offer:

Competitive remuneration package including base salary, 12.5% superannuation, car allowance and bonus.

Career development and progression opportunities within a global business.

A friendly, flexible and supportive workplace culture.

The opportunity to lead a significant portfolio of projects and make a genuine impact.

Comprehensive learning and development programs.

Free onsite parking and gym access.

Employee benefits and wellbeing initiatives.

Note: Applicants must either be a permanent resident or citizen of Australia or be a citizen of New Zealand to apply for this position.

This role is being sourced directly by KONE. We respectfully request no agency approaches.