Delivery Manager - Subscriber Experience (12-Month)

News Corp; Sydney; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Exclusively ours

Perks & discounts

Health & wellbeing

Time off

Financial wellbeing

Leadership programs

Volunteer opportunities

Inclusive workplace

Job summary

News Corp Australia is seeking a Manager, Delivery for a 12-month contract to drive the delivery of key subscription initiatives. You will operate across Product, Technology, Marketing/Subscriptions, UX/Design, Legal and Operations to optimise customer experience and revenue.

Lead end-to-end delivery, translate goals into requirements, manage timelines and risks, and work with CX/Design to ensure superior service design for subscribers.

Qualifications

• Experience in cross-functional stakeholder management that represents business and customer outcomes to technical partners.
• Experienced in project/campaign delivery to drive customer outcomes.
• Strong analytical and critical thinking with ability to assess risks and perform segmentation analysis.

Responsibilities

• Support end-to-end delivery of strategic initiatives, managing prioritisation, timelines, and operational risks across cross-functional teams.
• Translate business goals into actionable requirements.
• Coordinate with stakeholders across Product, Technology, Marketing/Subscriptions, UX/Design, Legal, and Operations.
• Collaborate with CX and Design teams to review UX/UI and ensure service design meets customer expectations.
• Deliver clear briefs and execute Go-to-Market plans for campaigns, product launches, and subscription initiatives.
• Ensure operational readiness, and coordinate change awareness across stakeholders.

Skills

Stakeholder mgmt

Delivery management

GTM planning

Jira/Confluence

Salesforce

Tools

Microsoft Office

Job description

News Corp Australia is seeking a Manager, Delivery for a 12-month contract to drive the delivery of key subscription initiatives. You will operate across Product, Technology, Marketing/Subscriptions, UX/Design, Legal and Operations to optimise customer experience and revenue.

Lead end-to-end delivery, translate goals into requirements, manage timelines and risks, and work with CX/Design to ensure superior service design for subscribers.