Delivery Lead, Knowledge & Capability - Agile Scrum Leader

Bupa Australia; Brisbane; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Wellbeing program Viva

Flexible working

Competitive salary

Job summary

Bupa Australia is seeking a Delivery Lead Knowledge & Capability to translate strategy into action, enabling agile deliveries across learning and knowledge initiatives. You will act as a scrum master, remove blockers, and ensure team capacity aligns with strategic priorities in a fast-paced environment.

You will lead planning, backlogs, and reporting while collaborating with KCS leadership to improve efficiency and outcomes, supporting a 14-month program across multiple Australian cities.

Qualifications

• Scrum master experience delivering with a team of 8-12 people in a fast-paced environment.
• Strong project management skills with previous experience in Azure Dev Ops for backlog management and reporting.
• Proficient in agile project management methodologies and tools.
• Experience managing cross functional teams, conflict resolution, problem solving and increasing transparency.
• Ability to effectively manage conflicting needs of stakeholders.
• Excellent planning, organisation and prioritisation skills.
• Analytical mindset with the ability to interpret data and drive data-drive decisions.
• Strong leadership and organizational skills with a focus on continuous improvement.

Responsibilities

• Guide and coach the team on how to use agile/ scrum practices and embed across KCS.
• Effectively lead and manage planning, stand ups and retrospectives to drive continuous improvement.
• Maintain a centralised backlog of work across the learning and knowledge streams. Partner with the broader team to sequence and prioritise work in line with business priorities.
• Allocate team members to work based on skills, capacity and development goals. Work with stream leads to resolve resourcing conflicts.
• Provide a clear view of in-flight work, upcoming initiatives and team capacity. Maintain tools and trackers to support visibility and transparency.
• Proactively identify and remove risk, blockers or dependencies impacting delivery.Proactively review agile metrics and ways of working, continuously identifying opportunities for uplift and striving to have the scrum team working to a high performing level.
• Provide regular reporting to the Head of KCS on delivery progress, risks, resourcing trends and capacity planning insights.

Job description

Bupa Australia is seeking a Delivery Lead Knowledge & Capability to translate strategy into action, enabling agile deliveries across learning and knowledge initiatives. You will act as a scrum master, remove blockers, and ensure team capacity aligns with strategic priorities in a fast-paced environment.

You will lead planning, backlogs, and reporting while collaborating with KCS leadership to improve efficiency and outcomes, supporting a 14-month program across multiple Australian cities.