Delivery & Customer Care Coordinator

Baku; Sydney; On-site; AUD 34,000 - 44,000; Full time

Job summary

Informa Connect Australia, a global events leader, is seeking a Sales And Styling Specialist to join the depot operations in New South Wales on a temporary basis. You'll coordinate deliveries, liaise with customers and internal teams, and help keep the depot running smoothly in a fast-paced logistics environment.

You will engage with drivers, update systems, handle enquiries, and resolve delivery issues to ensure on-time service.

Qualifications

• Excellent communication and customer service skills.
• Strong organisation and attention to detail.
• The ability to stay calm and solution-focused under pressure.
• Confidence dealing with customers and internal teams.
• Good computer and administrative skills.
• Previous experience in logistics, transport, warehousing or customer service is advantageous.

Responsibilities

• Coordinate and reschedule missed or delayed deliveries.
• Liaise with customers to arrange suitable delivery times.
• Investigate delivery issues and find practical solutions.
• Work closely with drivers, depot teams and internal departments.
• Update delivery information and maintain accurate records.
• Handle customer enquiries professionally and efficiently.
• Help keep the depot operation running smoothly and on schedule.

Skills

Communication

Organisation

Customer focus

Calm under pressure

Confidence with teams

Administrative skills

Job description

Informa Connect Australia, a global events leader, is seeking a Sales And Styling Specialist to join the depot operations in New South Wales on a temporary basis. You'll coordinate deliveries, liaise with customers and internal teams, and help keep the depot running smoothly in a fast-paced logistics environment.

You will engage with drivers, update systems, handle enquiries, and resolve delivery issues to ensure on-time service.