Delivery Centre Leader — Flexible Hours & Customer-First Ops

Australia Post Group; Alice Springs; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Post Perks discounts

Flexible working hours

Training and development opportunities

Job summary

Australia Post is seeking a Delivery Manager to lead the Alice Springs Delivery Centre and its network, delivering reliable service while prioritising safety and customer outcomes.

The role focuses on day‑to‑day leadership across processing and delivery, performance monitoring, and continuous improvement through data insights and stakeholder collaboration. It also drives change and cost efficiency within a values‑driven culture.

Qualifications

• Leads and inspires teams in a fast-paced Delivery Centre.
• Builds a safety-first, customer-first culture.
• Experience in industrial relations and working with unions.
• Leads operations across processing and delivery activities.

Responsibilities

• Lead day-to-day operations of the Delivery Centre and wider network.
• Monitor delivery performance, use data to identify trends and drive improvements.
• Embed changed processes to strengthen service outcomes, safety, and efficiency.
• Guide teams through periods of change and transformation to achieve cost efficiency.

Skills

People leadership

Stakeholder collaboration

Change management

Operational leadership

Safety culture

Cost management

Data and KPIs

Job description

Australia Post is seeking a Delivery Manager to lead the Alice Springs Delivery Centre and its network, delivering reliable service while prioritising safety and customer outcomes.

The role focuses on day‑to‑day leadership across processing and delivery, performance monitoring, and continuous improvement through data insights and stakeholder collaboration. It also drives change and cost efficiency within a values‑driven culture.