Our client began as a family business in the early 1960s and has grown to become one of Melbourne's most well-known retail and wholesale food businesses. their wholesale and retail customers receive the highest quality fresh fruit and vegetables, as well as a variety of grocery and specialised items. their reputation is built on our commitment to real food, real quality, real value, and real service, which is backed by an experienced team, solid partnerships with local growers, and a rich family tradition.
They are now looking for an experienced Deli supervisor for their store located in the bayside region of Melbourne.
Job description
- Responsible for managing a team of shop assistants, achieving
financial budgets, as well as maintaining the high-quality
presentation and control-specifically but not limited to deli lines.
- Main tasks Core objectives include.
- Leading, coaching and developing your team.
- Managing team members to ensure team objectives and sales
- goals are being carried out
- Display extensive working knowledge of industry standards
- and practices, including product details
- Monitoring stock wastage, shrinkage and quality control
- Rostering staff and cost controlling, including wages
- Receiving all orders from loading area and monitoring stock,
- including wastage, shrinkage and quality control
- Professionally arrange and replenish stock on display as
- required by stringently ensuring stock is rotated and kept
- fresh, merchandising, as well as cutting and wrapping fresh
- produce
- Packing-up store, which includes refrigerating stock and
- general cleaning
- Maintaining excellent store presentation by maintaining a fully
- stocked store
- Assisting with customer enquiries ensuring a high level of
- profesionalism is always observed
- Managing the purchase of goods for sale in an efficient
- manner
- Assisting in all policy and procedures building monitoring and
- The above list is not exhaustive, and the role may change to meet
- the overall objectives of the company.Other Duties
other duties
- Fulfil any other duties as required by management and other
department personnel as requested/required
- Exceptional customer service focus
Excellent attention to detail
Sound product knowledge
- Adaptability in approach to the role
- Reliable, punctual and honest
- Strong leadership and delegation skills
- Committed to waste reduction in all area’s of business
Commitment to work health and safety standards
- Desired competencies
- Initiative
- Accuracy
- Professional presentation
- Be able to work in a fast-paced environment under pressure
Experience
- Industry experience with minimum 1-year experience in a
similar management role
Skills and competencies
- Customer service focused: committed to providing
exceptional customer service across all channels - written,
phone and face to face.
- Communication: the ability to communicate clearly and
concise, varying communication style depending upon the
audience.
Attention to detail: excellent attention to detail and written
skills when communicating with others, both internally and
externally.
Teamwork: willingness to assist and support others as
required and get on with team members.
- Time management/organisation: accomplish objectives
effectively within time frame given and to a high standard
- Financially diligent; balances finance and service
commitments ,make decisions based on business and
customer needs, committed to cost and waste reduction in all
facets of business without neglecting customer need
- Personal attributes
- Positive approach to change (essential)
- Willingness to learn (essential)
- Interest in area of sale (essential)
rotating roster including 1 weekend day shift attractive salary of $55,000pa on offer