Defence SATCOM Engineer - 24/7 Live Ops

Talent; Canberra; On-site; AUD 93,000 - 100,000; Full time

Job summary

A leading technology solutions provider is seeking a Technical Support Engineer to provide critical support for satellite and network systems in Canberra. The position requires a minimum of 3 years in ICT support, with strong troubleshooting and communication skills. You will work in a dynamic team within a 24/7 operational environment, contributing to service assurance and issue resolution. This role offers a competitive salary package and opportunities for professional development.

Qualifications

• Minimum 3 years’ experience in ICT Support, Service Desk, or Technical Operations.
• Hands-on experience in a service-oriented or 24/7 operations environment.
• Exposure to satellite communications or telecommunications systems.

Responsibilities

• Deliver first and second-level technical support across satellite and network systems.
• Conduct monitoring, analysis, and fault triage of communications systems.
• Collaborate closely with shift leads and stakeholders on fault resolution.

Skills

Network fundamentals

Troubleshooting

Configuration management

Excellent communication skills

Proactive working style

Service-oriented operations

Tools

Monitoring systems

Spectrum analysis tools

Job description

A leading technology solutions provider is seeking a Technical Support Engineer to provide critical support for satellite and network systems in Canberra. The position requires a minimum of 3 years in ICT support, with strong troubleshooting and communication skills. You will work in a dynamic team within a 24/7 operational environment, contributing to service assurance and issue resolution. This role offers a competitive salary package and opportunities for professional development.