DC Supervisor

Metcash; City of Melton; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

5th week annual leave

2 well-being days

Volunteer day annually

Career growth opportunities

12 weeks parental leave

Inclusive culture

Mental health accreditation

Flex Ready

Family-friendly workplace

Job summary

Total Tools & Hardware Group (Part of Metcash) operates Ravenhall Distribution Centre in Victoria. We’re seeking a hands-on Distribution Centre Supervisor to lead a warehouse team and ensure targets are met safely in a fast-moving environment.

You'll coach pickers, packers and forklift drivers, manage performance, safety, and day-to-day operations on a 4-day, 10-hour shift pattern. This permanent role offers full-time salary and benefits.

Qualifications

• Experience leading warehouse teams in a fast-paced environment.
• Proven ability to coach and develop team members.
• Strong focus on safety, compliance and process adherence.

Responsibilities

• Lead, coach and support a large warehouse team to achieve daily targets.
• Manage team performance, conduct ATRs and develop team members.
• Coordinate labour resources to meet service levels.
• Maintain safety, compliance and injury management.
• Monitor KPIs and address performance gaps.
• Lead toolbox talks and team meetings for clear communication.
• Collaborate with other supervisors to standardise operations.
• Identify process improvements and drive continuous improvement.

Skills

Warehouse leadership

Team coaching

RF technology

WMS systems

Safety compliance

Problem solving

Organisational skills

Tools

WMS

RF scanners

Inventory control systems

Job description

About The Opportunity

We're looking for a hands-on Distribution Centre Supervisor to join our Ravenhall Distribution Centre. Reporting to the Regional Distribution Manager, you'll lead a team of warehouse operators, including pickers, packers and forklift drivers, ensuring daily targets are achieved safely and efficiently. This role is ideal for someone who enjoys leading people, solving problems and working in a fast-moving warehouse environment. You'll be responsible for team performance, safety, compliance and supporting the day-to-day operation of your area.

Best of all, you'll work a permanent 4-day week. That's four 10-hour shifts, with start and finish times between 4:00am and 6:00pm. We'll work with you to find a shift pattern that suits. The reward? A long weekend every week while still enjoying a full-time salary and benefits.

What You Will Be Doing

• Lead, coach and support a large warehouse team to achieve daily operational targets.
• Manage team performance, conduct ATRs and support the ongoing development of team members.
• Coordinate labour resources and workflows to ensure service levels are achieved.
• Maintain a strong focus on safety, compliance and injury management.
• Monitor KPIs and take action to address operational issues and performance gaps.
• Support team communication through toolbox talks and team meetings.
• Work closely with other supervisors to ensure consistent operations across the site.
• Identify process improvement opportunities and contribute to continuous improvement initiatives.

What You Will Bring

• Previous experience in a warehouse, distribution centre or logistics leadership role.
• Experience leading teams and managing performance in a fast-paced operational environment.
• The confidence to have difficult conversations and make challenging decisions when required.
• Strong problem-solving skills and the ability to adapt to changing priorities.
• Experience working with warehouse management systems and RF technology.
• Good organisational skills and the ability to manage competing priorities.
• A strong commitment to workplace safety and compliance.
• A hands-on approach with the ability to lead by example.

What’s On Offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

• Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
• Career Growth: Endless learning and development opportunities
• Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
• Inclusive Culture: Bronze Employer for LGBTQ Inclusion
• Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024-2025)
• Mental Health: Gold accreditation by Mental Health Australia
• Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

At Total Tools & Hardware Group (Part of Metcash), we’re more than just a group of hardware and tool retailers - we’re a national network helping build stronger communities. Backed by trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint venture, and company-owned stores across Australia. With a strong focus on local ownership and expert advice, we give tradies, builders, and DIYers the edge they need to tackle any job - big or small. Whether it’s trade-quality tools from Total Tools or reliable hardware from Mitre 10 and HTH, TTHG is the powerhouse behind the stores that keep Australia building.