Master Data Assistant

Metcash; City of Melbourne; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Extra Leave

Career Growth

Parental Leave

Inclusive Culture

Gender pay gap transparency

Mental Health accreditation

Flexibility

Job summary

Total Tools & Hardware Group, part of Metcash, is hiring a Master Data Assistant to maintain product and pricing records across systems. You will contribute to merchandising and retail support with a strong data-entry component and a pragmatic, questions-when-in-doubt approach.

This role involves hybrid work after a training period onsite, and a focus on accuracy, process improvement, and cross-team collaboration in a fast-paced environment.

Qualifications

• Experience in administration, data entry, pricing or product maintenance.
• Strong attention to detail and high accuracy.
• Proficient in Excel with VLOOKUP and data analysis.
• Ability to work across multiple systems and manage time efficiently.
• Willingness to learn and ask questions in a fast-paced environment.

Responsibilities

• Enter and maintain product and pricing information across multiple systems.
• Create new products and update existing records.
• Process pricing changes accurately and on time.
• Review data for errors and inconsistencies.
• Follow up with stakeholders when information looks incorrect.
• Respond to requests from a shared inbox and handle data tasks.

Skills

Administration

Data entry

Problem solving

Willingness to learn

Tools

Excel (VLOOKUP)

ERP systems

Job description

About The Opportunity

We're looking for a Master Data Assistant to join our team at our Heatherton Support Office.

This role is ideal for someone who enjoys working with data, has a keen eye for detail, and takes pride in getting things right the first time.

You’ll be responsible for maintaining product & pricing information across multiple systems, supporting our merchandising and retail teams.

While there is a strong data entry component, we’re looking for someone who uses common sense, asks questions when something doesn't look right, and thinks beyond simply keying in information.

This role could suit someone with experience in administration, data entry, pricing, inventory, retail support, category assistant support or product administration who enjoys working in a fast-paced environment and is keen to learn.

We offer a hybrid working environment, with 3 days in the office and 2 days working from home after the initial training period. Please note, training will be completed on-site, requiring 5 days per week in the office.

What You'll Be Doing

• Enter and maintain product & pricing information across multiple systems
• Create new products and update existing product records
• Process pricing changes and product information updates accurately and on time
• Review data for errors, inconsistencies and missing information
• Follow up with stakeholders when information doesn’t look right
• Respond to requests from a shared inbox
• Action exception reports to rectify errors in data
• Work with spreadsheets and reports to upload and validate information
• Support the team with data-related administrative tasks

You’re Likely a Match If You Have

• Previous experience in administration, data entry, pricing, inventory or product maintenance
• Strong attention to detail and a high level of accuracy
• Good Excel skills, including VLOOKUP
• Confidence working across multiple systems at the same time
• The ability to work efficiently in a fast-paced environment
• A willingness to learn and ask questions
• A practical, common-sense approach to problem solving
• A positive attitude and willingness to help wherever needed

What’s On Offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

• Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
• Career Growth: Endless learning and development opportunities
• Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
• Inclusive Culture: Bronze Employer for LGBTQ Inclusion
• Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
• Mental Health: Gold accreditation by Mental Health Australia
• Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

At Total Tools & Hardware Group (Part of Metcash), we’re more than just a group of hardware and tool retailers — we’re a national network helping build stronger communities.

Backed by trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint venture, and company-owned stores across Australia.

With a strong focus on local ownership and expert advice, we give tradies, builders, and DIYers the edge they need to tackle any job — big or small. Whether it’s trade-quality tools from Total Tools or reliable hardware from Mitre 10 and HTH, TTHG is the powerhouse behind the stores that keep Australia building.

This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity.