Day Surgery Receptionist/Administration Officer

Nexus Hospitals Group; Sydney; On-site; AUD 39,000 - 47,000; Full time

Benefits offered by this job

4 weeks annual leave

Christmas break: up to 3 weeks

Gym discounts

Counselling through EAP

Healthcare discounts

Novated leasing option

Job summary

Nexus Hospitals is seeking a friendly Receptionist/Administration Officer to join our Pennant Hills Private Hospital on a casual basis. You’ll be the heartbeat of the team, delivering first-class patient contact and ensuring smooth administrative flow in a medical setting.

We value compassionate, detail‑oriented professionals with strong Microsoft Office and patient management software skills, who can adapt to a Monday–Friday roster and support our clinicians and funds processes with care and

Qualifications

• Experience in an administrative role within a medical or hospital setting.
• Strong computer skills, especially Microsoft Office and patient management software.
• Ability to build relationships with patients, doctors and staff.
• Excellent time management and organizational abilities.
• Flexible hours from Monday to Friday roster.

Responsibilities

• Greet patients and visitors as first point of contact.
• Manage documentation, invoicing, and reconciliations.
• Liaise with health funds and complete checks.
• Manage theatre bookings and distribution of lists.
• Promote a culture of continuous improvement, safety and excellence.

Skills

Administrative experience

Excellent communication

Patient-focused

Tools

Microsoft Office

Patient Management Software

Job description

you. At Nexus Hospitals, we believe every patient deserves the quality and comfort of world-class care, right in their own community. We also believe that every team member deserves a life that keeps them at their best.

The best possible care.

The best possible you.

At Nexus Hospitals, we believe every patient deserves the quality and comfort of world-class care, right in their own community. We also believe that every team member deserves a life that keeps them at their best. With a proud, growing network of 21 specialist hospitals across Australia, we offer the scale, stability and impact of a national healthcare leader, but with the tight-knit heart of a local team. By focusing on elective, day and short-stay surgeries, we provide our teams with a healthier work rhythm, so you can build a career you’ll be proud of without sacrificing what matters most to you.

Join us and discover a workplace built for humans - where world-class care meets a world-class life.

About The Role

We have a great opportunity for an enthusiastic Receptionist/ Administration Officer with experience in the medical industry to join us on a Casual basis. Monday to Friday flexible roster.

About Pennant Hills Private Hospital

Pennant Hills Day Surgery is a boutique, purpose-built, three theatre specialist short-stay facility. We specialise in Gastroenterology, Dermatology (MOHS), Skin Lesion Surgery, Interventional Pain Management and Oral Surgery.

Pennant Hills Day Surgery is ideally located and is easily accessible by public transport.

Your opportunity

As a Receptionist/ Administration Officer, you are the heartbeat of our team, bringing our mission of the best possible care to life. You’ll support the smooth running of our facility by driving administrative excellence and patient safety at every stage of their journey. Through close collaboration with our multidisciplinary team, you’ll ensure outcomes that are positive, reliable and centred on the person in front of you.

With Respect And Collaboration, You Will

• Deliver a high level of patient and visitor care, acting as the first point of contact for the hospital
• Ensure documentation is accurately recorded and patient accounts are invoiced, receipted and reconciled
• Liaise with health funds and complete checks
• Manage theatre bookings and ensure lists are distributed accordingly
• Promote a culture of continuous improvement, safety and excellence across all areas of the hospital

Who We’re Looking For

You are a compassionate and dedicated professional who pairs clinical excellence with a genuinely warm, patient-first approach. You thrive in a collaborative, down-to-earth environment and take real pride in the high standard of care you provide.

To Succeed In This Role, You Will Have

• Experience in an administrative role within a medical, healthcare or hospital setting
• A high level of computer / technical skills, particularly Microsoft Office and Patient Management Software
• Ability to develop and maintain strong working relationships with patients, doctors, staff and other stakeholders
• Solid time management, organisational and communication skills
• Ability to work flexible hours throughout the Monday to Friday roster

We’d Love It If You Also Had

• Experience in FYDO
• A background in a private day/ short stay hospital environment

Don’t quite tick all the boxes? At Nexus, what matters most is your strong patient focus and commitment to exceptional care. If that sounds like you, we still encourage you to apply.

Why Nexus?

We know that to give your best to our patients, you need a workplace that truly backs you. We’ve built an environment where you are recognised as a whole person - never just a number or a name on a roster.

• Bring world-class care home to your community: Help us provide a level of care you’d trust for yourself and your family. The kind you can truly be proud of.
• Join a team that has your back and keeps you strong: Our teams are high performing but incredibly down to earth. Here, people know your name, treat you warmly and are genuinely keen to connect.
• Seize the growth that’s yours for the taking: Don’t wait for permission to move forward - just ask! Every day, you’ll find new ways to step up and shape the career you want.
• Get the support you need for the life you want: We respect your time as much as your dedication and expertise. You’ll enjoy a predictable schedule with the time you need to rest and recharge.

• Better rosters: Predictable schedules with minimal to no weekend shifts, giving you the freedom to plan your life.
• Time to recharge: 4 weeks of annual leave to rest and reset.
• The ultimate Christmas break: Up to three weeks off over the festive season during our extended hospital closure.
• Health & wellbeing: Gym discounts via Fitness Passport and free, confidential counselling through our EAP.
• Healthcare discounts: Substantial savings on surgical procedures at Nexus facilities for you and your family.
• Everyday savings: Exclusive online rewards and discounts across major national retailers.
• Referral bonuses: Earn a cash bonus when you introduce great talent to our growing network.
• Novated leasing option: Plus, discounts on travel and transport.

Learn more about what it’s like to work at Nexus Hospitals by visiting our careers page.

Are you ready for the best of both worlds?

You’ll find it at Nexus.

Nexus Hospitals is an equal opportunity employer, committed to diversity, equity and social inclusion. We welcome applications from people of all backgrounds, and strive to provide a recruitment experience that’s fair, inclusive and accessible.

Pre-employment screening

Please Note That This Position Requires Pre-employment Screening, Including

• a recent criminal history check
• confirmation of Australian working rights
• a working with children or vulnerable people check, in line with the requirements of the relevant state or territory
• evidence of immunisation.

Immunisation and vaccination requirements are aligned with the relevant health standards in each state.