Day Surgery Administration & Patient Care Coordinator

Eyeris; Victoria; On-site; AUD 45,000 - 52,000; Full time

Job summary

Vision Eye Institute in Melbourne is seeking a motivated Administration Officer to support our Day Surgery team in a short-term 3-month capacity.

In this frontline role, you will provide reception, schedule patient and surgeon appointments, maintain records, prepare for theatre lists, and assist with billing while delivering an exceptional patient experience.

Ideal candidates are detail-oriented, organized, and able to manage competing priorities in a busy clinical environment.

Qualifications

• Previous experience in medical/health administration preferred.
• Strong computer literacy and familiarity with patient management systems.
• Excellent verbal and written communication skills.
• High level of attention to detail and organizational skills.
• Ability to manage competing priorities in a busy setting while upholding patient privacy.

Responsibilities

• Provide friendly reception for patients and manage inquiries.
• Schedule patient and surgeon appointments per day surgery protocols.
• Maintain accurate patient records and documentation.
• Prepare for theatre lists.
• Coordinate communication between patients, doctors and staff.
• Support billing and invoicing processes.
• Assist in general administrative duties to support clinic operations.

Skills

Reception skills

Communication

Attention to detail

Organization

Medical administration

Privacy awareness

Tools

Patient management systems

Job description

Vision Eye Institute in Melbourne is seeking a motivated Administration Officer to support our Day Surgery team in a short-term 3-month capacity.

In this frontline role, you will provide reception, schedule patient and surgeon appointments, maintain records, prepare for theatre lists, and assist with billing while delivering an exceptional patient experience.

Ideal candidates are detail-oriented, organized, and able to manage competing priorities in a busy clinical environment.