Day-Shift Warehouse Customer Service Admin | Braeside

Workforce Extensions; City of Melbourne; On-site; AUD 47,000 - 58,000; Full time

Benefits offered by this job

Hourly rate: AU$37.50

Overtime

Superannuation

Immediate start

Job summary

Workforce Extensions Footscray, our valued client, seeks a professional Customer Service Administration Assistant to join their Braeside team on dayshift (Mon–Fri 7:30am–3:30pm). Salary is AU$37.50 per hour plus penalties and super, with a temp-to-perm opportunity for the right candidate.

Key duties include coordinating daily warehouse activities, overseeing receipt, storage and dispatch, booking orders and freight, and liaising with cross-functional teams to address issues.

Qualifications

• Experience as a Customer Service Admin in manufacturing or logistics.
• Excellent organisation and time management skills.
• Phone-based customer service experience.
• Proficient with multiple software systems.

Responsibilities

• Coordinate daily warehouse activities to boost productivity.
• Oversee receipt, storage, and distribution of goods.
• Ensure health, safety and quality standards.
• Booking orders, freight, and transport with 3PL.
• Liaise with cross-functional teams for updates.
• Maintain systems and processes to enhance efficiency.
• Analyse warehouse data for improvements.
• Process dispatch paperwork for customers.
• Use WMS to pick items from picking list.

Skills

Organisation

Time management

Customer focus

Tech-savvy

Communication

People management

WMS experience

Health & safety

Tools

WMS

Data entry

Job description

Workforce Extensions Footscray, our valued client, seeks a professional Customer Service Administration Assistant to join their Braeside team on dayshift (Mon–Fri 7:30am–3:30pm). Salary is AU$37.50 per hour plus penalties and super, with a temp-to-perm opportunity for the right candidate.

Key duties include coordinating daily warehouse activities, overseeing receipt, storage and dispatch, booking orders and freight, and liaising with cross-functional teams to address issues.