Data & Insights Lead

TechnologyOne; Brisbane; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive remuneration package

Employee share plan

Salary packaging options

Volunteer leave benefits

Flexible hours

Free gym membership

Job summary

TechnologyOne is seeking a Data & Insights Lead to shape how marketing data and analytics drive smarter decisions and growth. You will craft an integrated analytics roadmap, align data initiatives with business goals, and partner with Marketing, Sales, CX and Finance to connect activity with commercial outcomes.

You’ll build dashboards, advance reporting capabilities, and apply predictive analytics to optimise spend and pipeline, while guiding workshops and influencing senior stakeholders.

Qualifications

• Experience in marketing data analytics and reporting.
• Proficient with Salesforce ecosystem and BI tools.
• Knowledge of Marketing Mix Modelling and predictive analytics.
• Ability to build dashboards translating data into insights.
• Experience delivering cross-channel marketing performance reporting.
• Strong stakeholder engagement and communication at all levels.

Responsibilities

• Develop and deliver a marketing reporting roadmap aligned to growth targets.
• Lead Salesforce Marketing Cloud upgrade and reporting enhancements.
• Build dynamic dashboards for unified marketing performance views.
• Analyse campaigns, trends and customer behaviour to identify opportunities.
• Automate reporting across Salesforce, GA4 and other BI tools.
• Apply predictive analytics to optimise spend and pipeline.
• Lead workshops and influence decisions with data insights.
• Collaborate with Marketing, Sales, CX and Finance to tie activity to outcomes.

Skills

Analytical thinking

Stakeholder engagement

Presentation skills

Workshop facilitation

Decision influence from data

Cross-functional collaboration

Communications

Prioritisation

Tools

Salesforce

Salesforce Marketing Cloud

Marketo

Pardot

GA4

SQL

Python

Job description

Turn data into insights that shape strategy, influence decisions and drive growth.

Are you passionate about transforming data into meaningful insights that make a real business impact? TechnologyOne is looking for a Data & Insights Lead to shape how we use marketing data and analytics to understand performance, uncover opportunities and drive smarter decisions.

This is an exciting opportunity to lead the development of an integrated marketing data and analytics roadmap, bringing together data, technology and people to deliver a clearer picture of what's working, where we can improve and where the biggest opportunities for growth lie.

What you'll be doing

• Develop and deliver a marketing reporting roadmap aligned with TechnologyOne's $1 billion ARR goal by FY30.
• Support the Salesforce Marketing Cloud upgrade and enhance marketing reporting capabilities.
• Build dynamic dashboards that provide a unified view of marketing and campaign performance.
• Analyze campaign results, trends and customer behavior to identify growth opportunities.
• Automate reporting across Salesforce, Google Analytics and other BI tools.
• Apply predictive analytics and forecasting to optimise marketing spend and pipeline.
• Lead campaign optimization sessions, sharing insights and actionable recommendations.
• Partner with Marketing, Sales, CX and Finance to connect marketing activity with commercial outcomes.
• Analyse customer journeys, NPS insights and whitespace opportunities to inform strategy.
• Drive continuous improvement, reporting efficiencies and cost optimisation.
• Support strategic planning through data-led insights and recommendations.
• Experience in business analysis, data analytics or strategy, ideally within Marketing, Commercial or Revenue Operations.
• Knowledge of analytics tools, dashboards and industry best practices.
• Experience delivering cross-channel marketing performance reporting aligned with commercial KPIs.
• Strong analytical skills and the ability to turn data into actionable business recommendations.
• Excellent communication, presentation and stakeholder engagement skills.
• Ability to facilitate workshops, manage competing priorities and meet deadlines.
• Proven ability to influence campaign and business decisions through data insights.
• Experience with Salesforce, Salesforce Marketing Cloud, Marketo, Pardot or Google Analytics 4 (GA4).
• Familiarity with Marketing Mix Modelling.
• Experience with predictive modelling, SQL or Python.

Why Join us?

TechnologyOne is proud to be an Equal Opportunity Employer who values diversity and an inclusive workplace. We aim to recruit a diverse range of people with a diverse range of talents to help us to deliver on our mission to better our community.

We pride ourselves on providing our people with earned recognition through talent mapping and career progression, competitive salaries and having a supportive tribe environment.

Our core values and culture unleash the boundless potential of creativity, innovation and the entrepreneurial spirit within our people.

When you experience Life at TechnologyOne you'll see that our team enjoys an extensive array of benefits, including foundation charity activities, which all cultivate a vibrant workplace our people are very proud to be involved with.

Benefits…

• Competitive remuneration package
• Access to our industry leading employee share plan
• Salary packaging options
• Up to 10 days of additional leave via our Purchase Leave program
• Amazing Culture: 8 x Australian Business Awards "Employer of Choice" winner
• We love our team events & celebrate diversity
• Flexible hours: we are family-friendly and value life outside of work
• Free gym membership in your region (or, if you are located at HQ, we have a new state of the art Gym onsite, exclusive and available 24/7).
• Additional 2.5 days of leave per year dedicated to volunteering at a charity of your choice
• Free breakfast and coffee on-site
• Accelerate your growth with full access to LinkedIn Learning and a clear career framework that maps your path to success.

Who we are…

TechnologyOne (ASX: TNE) is Australia's largest enterprise software company and one of Australia's top 50 ASX-listed companies, with locations across six countries. We provide a global SaaS ERP solution that transforms business and makes life simple for our customers. Our deeply integrated enterprise SaaS solution is available on any device, anywhere and anytime and is incredibly easy to use. Over 1,200 leading corporations, government agencies, local councils and universities are powered by our software.

For 38 years, we have been providing our customers with enterprise software that evolves and adapts to new and emerging technologies, allowing them to focus on their business and not technology.