Strategic Account Manager – Growth & Trusted Advisor

TechnologyOne; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive remuneration package

Employee share plan

Salary packaging options

Up to 10 days of additional leave via<

Flexible hours

Free gym membership

Volunteer leave: 2.5 days

Free breakfast and coffee on-site

LinkedIn Learning access

Job summary

TechnologyOne is seeking an experienced Account Manager to lead phone-based engagement with our Brisbane-based client base, driving monthly, quarterly and annual targets across a growing portfolio.

You will identify opportunities, qualify deals and partner with regional teams to expand our customer base, delivering exceptional service and translating customer needs into TechnologyOne solutions. The role rewards collaboration, fast-paced work and a supportive culture.

Qualifications

• Proven B2B sales experience with a track record of meeting or exceeding targets.
• Excellent communication and negotiation skills across all seniority levels.
• Ability to translate customer needs into TechnologyOne solutions.

Responsibilities

• Manage a portfolio of existing customers, driving growth, retention and expansion across named accounts.
• Achieve revenue targets by identifying, qualifying and closing sales opportunities within your portfolio.
• Understand customer needs and align TechnologyOne solutions to their business priorities, positioning yourself as a trusted advisor.
• Build and maintain strong, long-term relationships with customers and key stakeholders, including C-suite and senior decision-makers.
• Act as the primary point of contact for customers, ensuring clear communication and a consistently high level of service.
• Proactively identify upsell, cross-sell and expansion opportunities across the existing customer base.
• Build and maintain a strong, qualified sales pipeline and provide accurate forecasting against monthly, quarterly and annual targets.
• Partner closely with regional sales teams to progress opportunities and maximise customer growth.
• Drive continuous improvement across sales processes, customer engagement and ways of working.
• Thrives in a fast-paced environment, working across multiple stakeholders to deliver an exceptional customer experience.
• A team player with a good sense of humour

Job description

We're looking for an experienced Account Manager to join our TechnologyOne Direct sales team. In this role, you'll be responsible for driving monthly, quarterly and annual sales and pipeline targets through proactive, primarily phone-based engagement with our existing client base.

You'll play a key role in identifying and developing sales opportunities, generating qualified pipeline and creating strong commercial outcomes. You'll also work closely with our regional sales teams to support the progression of opportunities and contribute to the overall growth of our customer base.

What you'll be doing…

• Manage a portfolio of existing customers, driving growth, retention and expansion across named accounts.
• Achieve revenue targets by identifying, qualifying and closing sales opportunities within your portfolio.
• Understand customer needs and align TechnologyOne solutions to their business priorities, positioning yourself as a trusted advisor.
• Build and maintain strong, long-term relationships with customers and key stakeholders, including C-suite and senior decision-makers.
• Act as the primary point of contact for customers, ensuring clear communication and a consistently high level of service.
• Proactively identify upsell, cross-sell and expansion opportunities across the existing customer base.
• Build and maintain a strong, qualified sales pipeline and provide accurate forecasting against monthly, quarterly and annual targets.
• Partner closely with regional sales teams to progress opportunities and maximise customer growth.
• Drive continuous improvement across sales processes, customer engagement and ways of working.
• Proven sales experience, ideally in B2B environments.
• Strong communication and negotiation skills, with the ability to engage stakeholders at all levels.
• Ability to understand customer objectives, buying criteria and decision-making processes to build long-term partnerships.
• Strong product acumen with the ability to translate customer needs into effective solutions.
• Thrives in a fast-paced environment, working across multiple stakeholders to deliver an exceptional customer experience.
• A team player with a good sense of humour

Why Join us?

TechnologyOne is proud to be an Equal Opportunity Employer who values diversity and an inclusive workplace. We aim to recruit a diverse range of people with a diverse range of talents to help us deliver on our mission to better our community.

Our core values and culture unleash the boundless potential of creativity, innovation and the entrepreneurial spirit within our people.

When you experience Life at TechnologyOne you'll see that our team enjoys an extensive array of benefits, including foundation charity activities, which all cultivate a vibrant workplace our people are very proud to be involved with.

• Competitive remuneration package
• Access to our industry leading employee share plan
• Salary packaging options
• Up to 10 days of additional leave via our Purchase Leave program
• Amazing Culture: 8 x Australian Business Awards "Employer of Choice" winner
• We love our team events & celebrate diversity
• Flexible hours: we are family-friendly and value life outside of work
• Free gym membership in your region (or, if you are located at HQ, we have a new state of the art Gym onsite, exclusive and available 24/7).
• Additional 2.5 days of leave per year dedicated to volunteering at a charity of your choice
• Free breakfast and coffee on-site
• Accelerate your growth with full access to LinkedIn Learning and a clear career framework that maps your path to success.

Who we are…

At TechnologyOne (ASX: TNE), we're more than Australia's largest top 50 ASX enterprise SaaS company; we're a team driven by purpose!

Our global SaaS ERP solution powers over 1,300 leading organisations, including government, education, health, and financial services. We take full responsibility for delivering outcomes - reducing time, cost, and risk; therefore, our customers can focus on what matters most.

For over 38 years, we've been helping communities and organisations thrive by making life simple through innovative technology. Ready to make a real difference? Join us and help shape the future of enterprise technology while building a career that matters.