Data Governance, Quality and Information Management Coordinator

Adelaide PHN; Adelaide; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary packaging

Additional year-end leave

Cultural leave

Parental leave

Flexible working

Employee assistance program

Job summary

Adelaide PHN is seeking a Data Governance, Quality and Information Management Coordinator to strengthen governance, data quality, privacy and information security across the organisation. You will implement and improve governance frameworks, coordinate audits, maintain ISMS alignment with ISO/IEC 27001:2022, and support continuous improvement in information management and responsible data use.

The role offers flexible work arrangements, strong support for professional development, and the chance

Qualifications

• Relevant tertiary qualification in information management, governance, quality management, business, data management, risk, or equivalent experience.
• Experience coordinating governance, compliance, risk or quality systems.
• Experience supporting ISO-certified management systems.

Responsibilities

• Coordinate governance, quality and information management systems, registers, artefacts and supporting documentation.
• Provide advice to staff and governance roles to apply responsibilities under frameworks, policies and procedures.
• Prepare audit evidence, governance reporting, action registers and continuous improvement activities.
• Support ISMS maintenance and ISO/IEC 27001:2022 alignment.
• Contribute to data governance, privacy and information ethics initiatives.

Skills

Governance documentation

Audit evidence coordination

Data governance

Privacy and information security

Stakeholder engagement

Strong written communication

Education

Bachelor degree in information management or related field

Tools

ISO 27001

ISO 9001

DAMA frameworks

Job description

About Us

Adelaide Primary Health Network (Adelaide PHN) is an independent, not for profit, primary health care organisation based in Adelaide. We aim to improve the health and wellbeing of the Adelaide community by coordinating and integrating health and community services and by working in partnership to identify local needs and create strategies in response to keeping people well and out of hospital; improving their experience AND their health outcomes - to deliver on our vision of ‘shaping the health system to deliver better outcomes for vulnerable people, and a healthier Adelaide’.

Introduction:

Adelaide Primary Health Network (Adelaide PHN) is an independent, not for profit, primary health care organisation based in Adelaide. We aim to improve the health and wellbeing of the Adelaide community by coordinating and integrating health and community services and by working in partnership to identify local needs and create strategies in response to keeping people well and out of hospital; improving their experience AND their health outcomes - to deliver on our vision of ‘shaping the health system to deliver better outcomes for vulnerable people, and a healthier Adelaide’.

Why you should come work with us

Adelaide PHN offers a great range of benefits to our employees, including:

• Competitive remuneration and work-life balance.
• Access to generous not for profit salary packaging benefits, including up to $15,900 for living expenses and $2,650 for meal and entertainment.
• Additional paid leave between Christmas and New Year, in addition to annual leave entitlements.
• Three special leave days with pay each year that can be used for any purpose.
• Support for cultural diversity and employee wellbeing, including up to ten days of cultural leave per year.
• Eight weeks of paid parental leave.
• Option to substitute public holidays.
• Generous allowance toward professional development.
• Family friendly and flexible working arrangements.
• Free Employment Assistance Program.

The Role

This is an opportunity to play a key coordination role in strengthening how Adelaide PHN manages data, information, quality, privacy and information security across the organisation.

As the Data Governance, Quality and Information Management Coordinator, you will support the practical implementation and ongoing improvement of established governance frameworks. Working closely with the Quality and Business Services Manager, you will coordinate, monitor and maintain key systems, registers, documentation, audit evidence and improvement activities that help ensure Adelaide PHN’s governance arrangements remain effective, consistent and audit-ready.

You will contribute to the maintenance of Adelaide PHN’s certified Information Security Management System (ISMS), support alignment with ISO/IEC 27001:2022 and relevant quality management requirements, and the coordination of activities that promote good data governance, responsible information use and continuous improvement.

Key duties include but are not limited to:

• Coordinate governance, quality and information management systems, registers, artefacts and supporting documentation.
• Provide advice, guidance and support to staff and key governance roles to understand and apply their responsibilities under approved frameworks, policies and procedures.
• Prepare and coordinate audit evidence, governance reporting, action registers and continuous improvement activities to support organisational assurance.
• Support the maintenance and ongoing improvement of Adelaide PHN’s certified ISMS and ISO/IEC 27001:2022 alignment.
• Contribute to initiatives that strengthen data governance, data quality, privacy, information management, responsible information use and emerging information ethics initiatives.

This position is offered as a full-time ongoing contract.

There is flexibility to work from home 1 day per week post induction and training.

For more information, you can view the position description here (SEEK, Indeed and LinkedIn applicants please go to our website).

Skills and Experiences:

About You

To be successful in this role you’ll need:

• A relevant tertiary qualification in information management, governance, quality management, business, data management, risk, or equivalent experience.
• Demonstrated experience coordinating governance, compliance, risk or quality systems.
• Experience supporting or maintaining ISO-certified management systems.
• Strong skills in maintaining governance documentation, coordinating audit evidence, monitoring action registers and supporting continuous improvement activities.
• A strong understanding of data governance, privacy, information security, records and information management, and risk management.
• Strong interpersonal and written communication skills.
• Strong stakeholder engagement skills, including the ability to support working groups, facilitate operational discussions and communicate requirements clearly.

Experience in the PHN, health, government or not-for-profit sectors, knowledge of Australian privacy legislation, and qualifications or experience in ISO 27001, ISO 9001, DAMA, information governance or quality management frameworks will be highly regarded.

For further information about this role, please contact Sarah Murray, Deputy CEO on 08 8219 5900 or [e-mail].

All enquiries and applications will be handled professionally and with the strictest of confidence.

Adelaide PHN strives to foster an environment where the diversity and intersecting identities of our people and communities are represented, valued, and celebrated. We welcome people from a wide range of backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, and diversity in culture, language, ethnicity, race, age, disability, neurodiversity, religion and beliefs, lived experience, intersex variations, sex characteristics, gender identity and expression, sexual orientation, and people across the LGBTIQA+ community.

Our Commitment to Reconciliation and Aboriginal and Torres Strait Islander Employment

Adelaide PHN is proud to be an organisation that is committed to our Reconciliation Action Plan. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Adelaide PHN vacancies.